Wilmington, NC based Clinical Specialist - Remote, USA

Summary: 

The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. 

The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements.  

This role is not considered for pathway to a Territory Sales Manager at Calyxo Inc, due to the tenure and experience required to execute the Territory Sales Manager role. 

Ideal candidates will live in the targeted geographical area.  

This position can cover any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs. 

In This Role, You Will: 

• Provide clinical case coverage as assigned 
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period 
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures 
• Develop technical acumen to a level to serve as an educational resource 
• Demonstrate appropriate interactions with all hospital service providers 
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits 
• Troubleshoot equipment according to standard procedure 
• Provide intra-operative clinical product support 
• Ensure that 100% of received inventory and returned inventory matches shipping documents 
• Reconcile inventory/usage as well as missing inventory 
• Assist in the delivery of procedural training to physicians and medical staff 
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes 
• In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes  
• In Partnership with TSM, support education of APPs, Office and Hospital Staff 
• In partnership with TSM, help facilitate and support Residency Education 
• Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals 
• In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing 
• Other duties as assigned 

 Who You Will Report To: 

•  Regional Clinical Manager (RCM) 

 Clinical Specialist I Requirements: 

• Clinical experience such as: 
  • Scrub Tech 
  • X-Ray Tech 
  • RN or BSN 
  • Laser Tech 

Clinical Specialist II Requirements: 

• In addition to all of the above: 
• Industry experience (1-3 years) 
• Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies 
• Comfortable with the pace required to be successful in a start-up 
• Ability to provide intraoperative procedural guidance 
• Willingness to travel outside of the designated territory 

Sr. Clinical Specialist Requirements: 

• In addition to all of the above 
• Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider). 
• Clinical experience: Intraoperative Coaching Experience 
• OR experience: Fluent in Staff and Support Training 
• Track record of success. Urology experience preferred. 
• Understands the medical device industry 
• Comfortable with the pace required to be successful in a start-up 
• Ability to provide intraoperative procedural guidance 
• Understands sales processes and training 
• Willingness to travel outside of the designated territory  

General Requirements:  

• Experience in surgical technique and sterile procedures in the operating room 
• Experience utilizing fluoroscopy is a plus 
• Customer relationship and procedural skill development are highly desired 
• Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc). 
• Able to travel by car up to 90% 
• Must have valid US driver's license
• Compliance with relevant county, state, and federal rules regarding vaccinations. 

 

What We Offer:

At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. 

We also offer a compensation plan as follows:

• Competitive salary
  • Total Compensation: $100,000 - $140,000 annually
    • Base Salary: $80,000, $100,000, or $120,000 per year (DOE)
    • Annual Variable Bonus: $20,000
  • Plus, generous allowances such as:
    • Auto Allowance: $9,600
    • Cell Phone/Internet Allowance: $1,800
• Stock options: ownership and a stake in growing a mission-driven company
• Employee benefits package that includes 401(k), healthcare insurance and paid vacation