Pricing & Revenue Management Operations-Director

Career Category

Value and Access

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

As the founding leader of the U.S. Contracts & Pricing Execution organization in Amgen India, this role will establish the operational foundation for supporting critical U.S. commercial pricing and payment processes. The Director will build and scale a high-performing team responsible for executing key revenue management activities, including Medicaid and Government Pricing processing, chargebacks, commercial rebate payments, channel fee payment operations, and support for revenue management platforms such as Model N. This leader will play a key role in strengthening operational capabilities, ensuring financial accuracy and compliance, and enabling scalable support for Amgen’s growing U.S. commercial business.

What you will do

As the Director, Contracts & Pricing Execution (CPE) – Amgen India, you will serve as the senior CPE leader responsible for establishing, leading, and scaling Amgen’s newly created Contracts & Pricing Execution capability in India. This role will build and lead a team supporting operational pricing and payment execution activities for U.S. commercial operations.

The Amgen India CPE team will support key operational domains across U.S. commercial pricing and revenue management, including Medicaid and Government Pricing, chargebacks, pricing and membership processing, commercial rebate payments, and channel fee payment and reporting operations.

Reporting to the Executive Director, Contracts & Pricing Execution (U.S.), this role is accountable for ensuring accurate, timely, compliant, and scalable execution of operational pricing and payment–related activities performed in India. You will work in close alignment with U.S. Contracts & Pricing Execution (CPE) leadership and partner with Finance, Compliance, Legal, Value & Access, and Information Systems teams to deliver operational excellence supporting U.S. commercial operations.

This is a foundational leadership role with responsibility not only for operational execution but also for establishing the operating model, governance framework, and organizational capability as the India-based team grows in scope and scale.

Key Responsibilities

Operational Ownership & Delivery Excellence

• Own end-to-end execution of U.S. commercial pricing and payment operations performed in India, ensuring accuracy, completeness, and timeliness of all deliverables.
• Provide leadership and oversight for the operational execution of pricing and rebate programs, including commercial rebate payments, chargebacks processing, Medicaid and Government Pricing processing, and channel fee payment operations that support U.S. commercial revenue management.
• Lead execution of contractually governed and government-impacted commercial processes under tight execution, payment, and reporting timelines with downstream financial reporting impact.
• Drive consistent delivery against defined service levels and quality standards in a highly accountable, deadline-driven environment.
• Establish and monitor operational KPIs, performance metrics, and management reporting to ensure transparency and accountability.

Systems & Process Leadership

• Provide leadership oversight for revenue management systems supporting U.S. commercial pricing execution, payment processing, and government price calculations, ensuring data integrity, process discipline, and reliable system performance.
• Provide governance and operational leadership for revenue management systems, including Model N, supporting pricing execution, chargebacks processing, commercial rebate payments, Medicaid and Government Pricing processing, and channel fee payment operations.
• Partner with IS and business stakeholders to support system enhancements, defect resolution, upgrades, and process stabilization.
• Ensure revenue management systems are operated with appropriate governance, documentation, and auditability standards.

Controls, Compliance & Risk Management

• Own and maintain SOX-controlled processes associated with pricing and payment execution, including process documentation, evidence standards, certifications, and audit support.
• Work in close alignment with U.S. Contracts & Pricing Execution (CPE) leadership, and partner with Finance, Compliance, Legal, and Corporate Audit to ensure ongoing audit readiness and timely remediation of issues.
• Proactively identify and mitigate operational, financial, and compliance risks while maintaining delivery commitments.

U.S. Stakeholder Partnership & Governance

• Act as a trusted execution partner to U.S. commercial, finance, and value & access stakeholders.
• Communicate operational performance, risks, and trade-offs clearly to senior audiences.
• Establish clear governance models, operating rhythms, escalation paths, and handoffs between U.S. and India teams.

People & Capability Leadership

• Build and scale the Contracts & Pricing Execution organization in Amgen India, including defining the team structure, operating model, and capabilities aligned with U.S. CPE priorities.
• Hire, develop, and lead high-performing managers and operational teams responsible for delivering pricing and payment execution services.
• Define clear roles, responsibilities, and accountability models aligned with U.S. CPE leadership expectations.
• Foster a culture of execution excellence, attention to detail, ownership, and continuous improvement aligned with Amgen Values.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is an experienced operations leader with a strong execution mindset, deep comfort operating in controlled environments, and a proven ability to build and lead teams supporting U.S. commercial operations.

Basic Qualifications

• Bachelor’s degree and 15+ years of progressive experience in commercial operations, contracts, pricing, finance, accounting, or related operational roles within a U.S. pharmaceutical or biotech environment
• 8+ years of people leadership experience, including direct management of managers, teams, or complex operational portfolios

Preferred Qualifications

• Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
• Strong experience supporting U.S. pharmaceutical Gross-to-Net operations, including Medicaid and commercial rebates, chargebacks, channel fee processing and reporting, and Government Pricing execution
• Hands-on experience with revenue management systems, including Model N or similar pharmaceutical pricing platforms
• Strong working knowledge of SOX controls, internal control frameworks, and audit requirements
• Proven ability to lead teams accountable for end-to-end process ownership under tight deadlines

• Strong oral, written, and presentation skills, with the ability to communicate complex concepts and findings to senior audiences
• Experience building and scaling India-based or offshore teams supporting U.S. stakeholders
• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is an experienced operations leader with a strong execution mindset, deep comfort operating in controlled environments, and a proven ability to build and lead teams supporting U.S. commercial operations.

Basic Qualifications

• Bachelor’s degree and 18+ years of progressive experience in commercial operations, contracts, pricing, finance, accounting, or related operational roles within a U.S. pharmaceutical or biotech environment
• 8+ years of people leadership experience, including direct management of managers, teams, or complex operational portfolios

Preferred Qualifications

• Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
• Hands-on leadership experience with Revenue Management Systems and ERP-enabled execution processes
• Strong working knowledge of SOX controls, internal control frameworks, and audit requirements
• Proven ability to lead teams accountable for end-to-end process ownership under tight deadlines

• Strong oral, written, and presentation skills, with the ability to communicate complex concepts and findings to senior audiences
• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team

• Experience building and scaling India-based or offshore teams supporting U.S. stakeholders

.