• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

• Facilitate team communication and the sharing of best practices

• Provide clinical, technical and professional guidance as necessary to improve the customer experience

• Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives

• Responsibilities may also include ongoing post-sale customer support​

Required Qualifications

• Accredited Sonographer with active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
• Demonstrates clinical scanning proficiencies on current products/platforms

• At least one of the following core experiences:

• • Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or;

  • at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios

• Proficiency in computer skills in Microsoft Office Suite products

• Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

• Ability to communicate effectively using local language

Desired Characteristics

• Strong presentation skills (public speaking and lecture experience desired)

• Demonstrated ability to understand and present complex material in understandable terms

• Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

• Proven professional business acumen

• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

• Team oriented with a customer satisfaction mindset

• Willingness to be flexible/adapt to changing work environments

• Produce well-written post-training reports and product feedback

• Thrive in a fast-paced, dynamic business environment.

• Possess strong interpersonal and customer and management skills, has ability to work in high pressure environments, and places personal and business integrity at forefront