Territory Sales Manager (Surgical)

Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease . With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. 

Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The Surgical Team in the UK is looking for a Territory Sales Manager that will manage the relationship with a defined list of valued Edwards customers.

You will identify, develop and close customer needs within our portfolio.

The territory is London and South Coast.

How you will make an impact:

• Serves as main point of contact within own business unit for assigned customer base utilizing extensive understanding of cardiovascular anatomy, pathology and physiology relevant to Edwards medical products as it relates to the business. Complete training provided.
• Builds and manages strong, long-lasting relationships with customers, referrers, surgeons and other influencers in assigned region utilizing long-term relationships with senior-level customers and Edwards colleagues across functions to achieve success
• Develops and closes new business opportunities with existing customers and identifies areas of improvement to meet customer expectations while developing and leading the execution of both short- and long-term region plan

What we look for:

• Bachelor's Degree in related field.
• Strong commercial acumen
• Experience working in a surgical / theatre based setting expected. Ability to comfortably establish strong customer relationships in this setting.
• You will come across as professional and credible, with the ability to use data, clinical expertise and insights to leverage business in this customer facing role.
• Medical Devices industry experience and / or cardiology experience is highly desirable, but the right attitude is key.

Additional Skills:

• Ability to gain a deep technical knowledge of Edwards Surgical Heart Valve portfolio and how it addresses customer needs
• Ability to master an in-depth understanding of our patient first strategy, consultative selling model, the competitive landscape and market environments
•  Understands emerging industry trends and interdependencies affecting both Edwards and customers
• Professional attention to detail
•  Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organisation
•  Ability to manage competing priorities in a fast-paced environment
•  Anticipates and understands customer needs, feedback and objections and applies knowledge to create value
•  Utilizes long-term relationships with senior-level customers contacts and Edwards colleagues across functions to achieve success
• Strict adherence to all ethical standards without exception.

What is it like to work at Edwards Lifesciences in the United Kingdom?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

Edwards Lifesciences in the United Kingdom also offers the following benefits:

• Competitive Compensation and Benefits package
• Flexible working hours, remote working
• Pension Scheme (double matching)
• Risk Life Insurance and Group Income Protection
• Private Medical Plan
• Service Awards
• Enhanced Sick Leave Benefits (Income Protection)
• Employee Stock Purchase Program
• Employee Assistance Program
• Comprehensive Wellness Program including health and wellness subsidy, onsite gym, fresh fruit in the office, financial webinars, discount cards and much more.

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.