Territory Manager Hospital/EMS

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Territory Manager is responsible for driving sales growth and achieving territory sales targets by managing the full sales cycle, from prospecting and business development to product demonstrations, tender submissions, negotiations, and closing sales.

Working closely with healthcare professionals, hospital decision-makers, and key stakeholders, the Territory Manager promotes innovative medical technologies, develops strategic customer relationships, and identifies new business opportunities to expand the company's market presence. The role also provides post-sales support to ensure customer satisfaction and long-term partnerships while contributing to the delivery of high-quality patient care.

Essential Functions

• Develop and execute territory sales plans aligned with business objectives.

• Achieve and exceed assigned sales targets through effective territory management and strategic account development.

• Identify, develop, and grow new business opportunities within hospitals and healthcare institutions.

• Conduct customer visits, product demonstrations, clinical evaluations, and presentations to healthcare professionals.

• Lead and manage the tender process, including RFP preparation, product presentations, customer interviews, and contract negotiations.

• Collaborate with Business Partners on strategic projects, key accounts, and large-scale tender opportunities.

• Deliver post-sales support through customer follow-up, product implementation, and in-service training.

• Organise and support resuscitation education and clinical initiatives to strengthen customer engagement.

• Build and maintain strong relationships with Key Opinion Leaders (KOLs), clinicians, procurement teams, and other key decision-makers.

• Monitor market trends, competitor activities, and customer needs to identify opportunities and support business growth.

• Maintain accurate customer information, sales activities, and pipeline management using Salesforce.com or other CRM systems.

Required/Preferred Education and Experience

• Bachelor's degree or equivalent qualification; a nursing or clinical background is an advantage.

• Minimum 5 years' experience in the medical device or medical equipment industry.

• At least 3 years of successful sales experience, with a proven track record of consistently achieving or exceeding sales targets.

• Experience working with hospitals, healthcare providers, and tender-based sales environments.

• Strong understanding of hospital procurement processes and healthcare sales.

• Proficiency in Salesforce.com or other CRM systems.

Knowledge, Skills and Abilities

• Proven ability to effectively and efficiently work a large geographic territory.

• Excellent communication, presentation, negotiation, and influencing skills.

• Ability to travel upwards of 50% to facilitate in-person prospecting, product demonstrations, face to face meetings, and relationship building.

• Public Safety/EMS Industry background/knowledge

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.