Territory Manager

<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>JOB DESCRIPTION:</b></h2><p><b>About Abbott</b></p><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><p><b>Working at Abbott </b></p><p>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:</p><ul><li>Career development with an international company where you can grow the career you dream of .</li><li>Amazing health and wellness benefits and perks.</li><li>A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul><p><br /><br />Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.</p><p></p><p><b>Overview </b><br /> </p><p>This role is responsible for driving sales growth and increasing market share for the assigned products across metropolitan Melbourne.<br /> </p><p><b>Responsibilities</b></p><ul><li>Obtain and maintain Neuromodulation product certification.</li><li>Achieve sales targets and increase market share for assigned territory.</li><li>Actively implement and execute on salesforce effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.</li><li>Utilise available sales analysis tools to assist in territory planning.</li><li>Develop relationships with and service key customer groups, identify and utilise key customer networks.</li><li>Provide pre procedure education to patients.</li><li>Support implantation and post-operative follow ups of devices within your territory.</li><li>Utilise internal resources to assist servicing customers within your territory.</li><li>Manage allocated consignment stock.</li><li>Maintain accurate customer profiles.</li><li>Maintain up to date product knowledge and actively participate in education programs.</li><li>Assist with product marketing and launches.</li><li>Provide market feedback on product and competitor activity.</li><li>Attend to/comply with customer service and other administrative requirements within the required timeframe.</li><li>Attend company sales meetings as required.</li><li>Ensure maintenance of company property/assets.</li><li>Handle and document customer complaints according to Field Event Reporting Standard Operating Procedure.</li><li>Perform other related functions and responsibilities as directed by Manager.</li><li>Some rural, interstate and possibly international travel may be required to fulfil your duties.</li><li>You may be required to work outside of your ordinary hours of work to participate in essential training, team meetings, customer events or trade shows/conferences.  These events may take place on an evening and/or weekend.</li></ul><p><b>Quality, Safety and Environmental</b></p><ul><li>Attend regular departmental meetings with relevant manager/supervisor to build in continuous feedback mechanisms.</li><li>Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.</li><li>Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment. </li><li>Ensure any PPE provided by the Abbott is worn.</li><li>Report any accidents or incidents within 24 hours through Donesafe and notify your manager.</li></ul><p><b>Conduct</b></p><ul><li>Ensure all activities carried out by self and others are in accordance with legislative employment policies, health &amp; safety requirements and global policy.</li><li>Promote a standard of excellence for quality and customer focus at Abbott.</li><li>Uphold the Abbot Code of Business Conduct.</li><li>Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.</li><li>Maintain up-to-date knowledge of Abbott standard operating procedures and policies and always ensure compliance.</li><li>Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards.<br /> </li></ul><p><b>Essential Requirements</b></p><p><b>On Call</b></p><ul><li>This role requires participation in the relevant on-call roster applicable to your role.<br /> </li></ul><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Tertiary qualification in Medical, Business Management field or other related field required.</li></ul><p></p><p><b>Competencies and Attributes</b></p><ul><li>Good understanding of the industry process and function</li><li>Ability to convincingly discuss product range with customers, as well as internal and external experts.</li><li>Excellent communication and persuasion skills.</li><li>Selling skills that include managing customer relationships, discovery of customer needs/requirements, follow up of sales leads, demonstrating the products, able to develop solutions and resolve problems, negotiating and closing the deal.</li><li>Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts.</li><li>Time Management and problem-solving skills</li><li>Passion for results and continuous improvement, both personally and professionally.</li></ul><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p><b>The base pay for this position is </b></p>N/A<p style="text-align:left"><span>In specific locations, the pay range may vary from the range posted.</span></p><p style="text-align:inherit">     </p><h2><b>JOB FAMILY:</b></h2>Sales Force<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>DIVISION:</b></h2>NM Neuromodulation<p style="text-align:inherit">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><h2><b>LOCATION:</b></h2>Australia &gt; Doncaster : 666 Doncaster Road<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>ADDITIONAL LOCATIONS:</b></h2><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>WORK SHIFT:</b></h2>Standard<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>TRAVEL:</b></h2>Yes, 20 % of the Time<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>MEDICAL SURVEILLANCE:</b></h2>Not Applicable<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>SIGNIFICANT WORK ACTIVITIES:</b></h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p style="text-align:inherit">     </p><p style="text-align:inherit">     </p>