Technical Support Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We are actively seeking a dynamic individual to join our inclusive service team at Roche Diagnostics Norway AS. Our team currently comprises 19 service engineers, boasting  with a total of over 100 years of combined experience.

As a member of our team, you will be responsible for providing technical service and maintenance for advanced diagnostic laboratory systems at customer sites across Norway. This exciting opportunity involves extensive travelling, allowing you to connect with customers throughout the country.

What you bring

• Install, service, maintain, and troubleshoot diagnostic laboratory systems.

• Engage in customer meetings to understand their needs and provide exceptional service.

• Conduct training sessions to ensure customers are knowledgeable in utilizing our systems.

• Stay up-to-date with the latest advancements in your field.

• Collaborate with cross-functional teams internally to deliver comprehensive solutions.

• Foster strong relationships with our international divisions to drive success.

Who you are

• Education in medical technology, electronics, automation technology, or equivalent.

• Preferably, experience within a laboratory environment, medical technical department, or a related field.

• Proficiency in installing, servicing, and maintaining technological systems is highly desirable.

• Strong IT skills to effectively navigate our systems.

• Excellent written and verbal communication skills in both Norwegian and English.

• A team player who thrives in collaborative environments.

• Possession of a valid driver's license (Class B).

• Outgoing and positive, with a natural ability to build meaningful relationships.

• Well-organized and self-motivated, capable of working independently.

• Strong collaborative skills, flexibility, and a positive demeanor.

• Embraces travel as an integral part of the role.

• Demonstrates a high level of work capacity and commitment.

Note:

Preferable location is Oslo and surroundings or region South/West of Norway.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.