Technical Specialist (m/f/d)

Job Description

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high-quality, reliable supply to customers and patients on time, every time

Our site in 1210 Vienna is a strategic location for solid drug manufacturing including tablets, coated tablets, granules and implants for the health provision and treatment of livestock and domestic animals. Most of our products are exported. To ensure sustainable company growth we continually strive to offer attractive career opportunities for more than 450 employees at our Vienna site. In support of our existing team, we are currently looking for a:

Technical Specialist (m/f/d)

Main Responsibilities:

• Support the leadership vision, strategy, and policy for building a high-performance engagement model with the business units.

• Support building, designing, examining, and implementing well-organized and structured IT systems.

• Responsible for facilitating user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems.

• Ensure that the solutions are aligned with our company’s IT platforms.

• Respect diversity on project teams, different perspectives, ideas, and knowledge while working towards a common goal.

• Develop domain expertise in key Manufacturing business processes, systems, and data.

• Support standardization of IT and automation systems implementation, aligned with both the deployment of new or upgraded manufacturing assets and the retrofit of integration with existing automated assets.

• Accountable for supporting and configuring relevant Technologies, ensuring appropriate support for operations and compliance with regulatory, safety, cyber security, business continuity, and financial requirements.

• Applying standard systems life cycle and other IT processes/methods, practices, and techniques to deliver process integration solutions.

• Ensures the operational stability, maintenance, performance, and compliance of a product or an application in production.

Requirements:

• Bachelor's degree in business(preferred), information systems or related discipline, or otherwise equivalent and extensive related project experience.

• Minimum 1-3 years of experience in IT

• Experience managing projects and/or exposure to consulting industry are preferred

• Knowledge of facilitation and Awareness of organization change management.

• Ability to engage with software vendors and third-party solutions integrators is a plus

• Ability to adapt to rapidly changing technology and apply it to business needs.

• Strong business acumen, and easy rapport with peers and executives

• Open and receptive to listening, and discerning pain points; Embraces new ideas, and evidence and fosters a collaborative atmosphere

• Eager to participate in Modernization or Digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT

• Eager to participate in the integration and management of Manufacturing Systems in Pharma/Biopharma/Medical Devices

We offer an attractive salary, outstanding social benefits and an exciting work environment with varied tasks in an international environment. The minimum annual salary for this position is EUR 50.300,- and varies according to the qualifications and experience of the successful candidate. We are looking forward to receiving your application.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills:

Business Acumen, Business Acumen, Business Analysis, Business Case Development, Business Initiatives, Business Process Design, Business Processes, Business Process Re-Engineering (BPR), Change Management, Communication, Computer Technical Support, Customer Experience Management, Customer Project Management, Emerging Technologies, Facilitation, Incident Management, IT Automation, IT Infrastructure Management, IT Operation, IT Solution Design, Medical Devices, Network Infrastructure Management, Operations Support, Process Integration, Project Deliverables {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

04/18/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.