Technical Sales Representative

<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>JOB DESCRIPTION:</b></h2><p></p><p><b><span>KEY</span></b> <b><span>PURPOSE</span></b> <b><span>OF</span></b> <b><span>ROLE:</span></b></p><ul><li>Provides technical, clinical, educational and sales support to physicians to ensure safe adoption and growth of Abbott Structural Heart Structural Intervention (SI) portfolio &amp; Cardiac Surgery (CS) portfolio in Key Accounts SG.</li><li>The Territory Manager works closely with implanting teams, surgeons and the Abbott field organizations to drive procedural and practice success.</li><li>Accountable for achieving and exceeding assigned sales targets through disciplined pipeline management and strategic relationship building.</li></ul><p></p><p></p><p><b>KEY <span>RESPONSIBILITIES:</span></b></p><p></p><p><b><u>Technical and Clinical Support:</u></b></p><ul><li>Provide quality technical support to help sites achieve procedural success.</li><li>Provide technical support to Abbott Sales and implanting teams for Amplatzer Occluder implant procedures in accordance with Abbott requirement.</li><li>Provide clinical guidance for Amplatzer Occluder device &amp; Heart valve replacement procedures. </li><li>Educate implanting teams on proper indications for Amplatzer Occluder &amp; heart valve replacement procedures. </li><li>Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. </li><li>Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions.</li><li>Knowledge of clinical trial protocols, and SI &amp; CS product IFUs for safe and effective use of devices.</li><li>Develop and maintain comprehensive clinical and technical product knowledge. </li><li>Understands current published relevant literature. </li></ul><p></p><p></p><p><b><u>Customer Service and Sales Support:</u></b></p><ul><li>Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management.</li><li>Assist with customer management of inventory ordering, shelf stock, invoicing, and returns.</li><li>Participate in customer/society education meetings and conventions.</li><li>Respond to customer requests and resolve complaints in a prompt and effective manner.</li><li>Drive and maintain quality initiatives and global best practice initiatives.</li></ul><p></p><p></p><p><b><span>OTHER</span></b> <b><span>FUNCTIONS</span></b> <b><span>AND</span></b> <b><span>RESPONSIBILITIES</span></b></p><ul><li>Handle and process customer feedback/complaints/product experience in timely manner and according to Abbott Global Commercial Quality System, Abbott Medical SEA and Abbott Medical Malaysia policy and requirement.</li><li>Execute the job responsibilities according to applicable standard operating procedures of Abbott Global Commercial Quality System, Abbott Medical SEA and Abbott Medical Malaysia</li><li>Ensure applicable standard operating procedures of Abbott Global Commercial Quality System, Abbott Medical SEA and Abbott Medical Singapore are executed</li></ul><p></p><p><b><span>PERFORMANCE</span></b> <b><span>FACTORS</span></b></p><ul><li>Focus on the Customer, dedicated to meeting the needs of internal and external customers</li><li>Delivers Results with Integrity, meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy.</li><li>Teamwork/Supporting Colleagues and collaborates with co-workers to achieve work group and company goals</li><li>Be Initiative and act without prompting or direction from others. Constantly strives to improve own and company <span>performance</span></li><li>Personal involvement by personally, engages his/her interests, emotions or commitments in their work</li></ul><p></p><p></p><p><b>QUALIFICATIONS:</b></p><p></p><ul><li>Bachelor’s degree in biomedical engineering, Nursing, Life Sciences or related disciplines</li><li>Minimum 3 years of experience in medical device sales, preferably in medical imaging or implants</li><li>Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.</li><li>Strong project management skills with experience coordinating programs.</li><li>Thorough working knowledge of medical terminology, medical procedures and the medical device industry.</li></ul><p></p><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p><b>The base pay for this position is </b></p>N/A<p style="text-align:left"><span>In specific locations, the pay range may vary from the range posted.</span></p><p style="text-align:inherit">     </p><h2><b>JOB FAMILY:</b></h2>Sales Force<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>DIVISION:</b></h2>SH Structural Heart<p style="text-align:inherit">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><h2><b>LOCATION:</b></h2>Singapore &gt; Singapore : DUO Tower<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>ADDITIONAL LOCATIONS:</b></h2><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>WORK SHIFT:</b></h2>Standard<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>TRAVEL:</b></h2>Yes, 50 % of the Time<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>MEDICAL SURVEILLANCE:</b></h2>Not Applicable<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>SIGNIFICANT WORK ACTIVITIES:</b></h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p style="text-align:inherit">     </p><p style="text-align:inherit">     </p>