Sartorius Stedim Biotech
BIOTECHNOLOGY
Lab products, Equipment, Consumables
LocationGermany - Goettingen
Open Jobs204
Team Leader Services LPS (F/M)
Sartorius Stedim Biotech
This listing was originally posted on Sartorius Stedim Biotech's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
This full-time, on-site role is based at the Brussels office and reports directly to the Head of Services LPS (Lab Products & Services) South Europe, ensuring reliable service delivery and long-term customer relationships across the region.
Grow with Us – Your Responsibilities
Leading and coordinating the service technician team as well as the service back office to ensure clear prioritization and operational focus
Planning, organizing, and scheduling preventive maintenance, inspections, and repair activities in line with business priorities
Driving operational excellence through clear goal setting, performance monitoring, and continuous improvement initiatives
Aligning and continuously improving service processes to enable efficient collaboration, including annual training planning, team development, and system optimization
Maintaining close collaboration with product sales to ensure seamless operational service support throughout the customer lifecycle
Building and strengthening long-term customer relationships to secure repeat business and increase service-related revenue
Working cross-functionally with technical support, sales, and product teams to drive business growth and customer satisfaction
Ensuring policies, procedures, and compliance standards are clearly understood and consistently understood and applied across the organization
Promoting a data-driven mindset by maintaining fault analysis, customer data, and technical documentation to support service and product improvements
Acting as a representative and ambassador of the Belgium service organization within the South Europe Services network
Academic degree in engineering, metrology, life sciences, or a comparable technical field
Proven experience as a Team Lead within metrology, life sciences, or related industries, ideally with exposure to precision instruments such as balances
Several years of leadership experience in field service or service operations, with a strong people-management focus
Highly organized working style combined with a clear, structured, and corporate communication approach
Strong customer orientation with demonstrated ability to negotiate, influence, and build long-term partnerships
Confident change leader with the ability to provide direction, set priorities, and create clarity for teams
Solid digital skills, including Microsoft Office; SAP knowledge is considered a plus
Fluency in English and mandatory Dutch (Flemish); French is considered an advantage
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
Explore related positions you might be interested in
We'll notify you when matching roles are posted.
Interviewed at Sartorius Stedim Biotech?
Help others prepare — share your experience anonymously.
BIOTECHNOLOGY
Lab products, Equipment, Consumables
Upgrade to Pro to access salary benchmarks and market rate data and other premium pharma intelligence.
Upgrade to Pro — $25/mo