The Supervisor, Transportation Operations is responsible for overseeing daily transportation, warehouse, and distribution center activities to ensure safe, efficient, and compliant operations. This role provides direct supervision to Team Leaders and frontline employees, coordinates transportation and inventory activities, and supports exceptional service for internal and external customers. The Supervisor, Transportation Operations partners closely with the Distribution Center Manager to drive operational performance, maintain regulatory compliance, develop employees, and ensure the timely fulfillment and delivery of customer orders.
- Supervise daily transportation, warehouse, receiving, inventory, order fulfillment, and shipping operations to ensure efficiency, accuracy, and customer satisfaction.
- Provide direct leadership, coaching, scheduling, training, and performance management for Team Leaders and frontline employees.
- Assign and prioritize daily work activities to ensure operational objectives, productivity targets, and service commitments are achieved.
- Monitor transportation activities, route execution, and fleet utilization to ensure compliance with DOT regulations, company policies, and safety requirements.
- Ensure customer orders are accurately picked, staged, shipped, and delivered within established service standards.
- Serve as a primary point of contact for Customer Service, Sales, Operations, and customers regarding shipment status, operational issues, service concerns, and delivery inquiries.
- Maintain compliance with SOPs, work instructions, quality standards, DOT regulations, and all applicable company and government requirements.
- Promote a culture of safety by conducting safety observations, leading employee training, investigating incidents, and implementing corrective actions.
- Support inventory management activities including cycle counts, inventory accuracy initiatives, product reconciliation, and inventory control processes.
- Monitor facility, fleet, and warehouse equipment conditions and coordinate maintenance requests to ensure operational readiness.
- Track operational performance metrics and communicate results to the Distribution Center Manager while identifying opportunities for continuous improvement.
- Provide hands-on operational support, including warehouse activities, material handling, and delivery route coverage as required by business needs.
- Respond to off-hours operational issues, customer concerns, or emergency situations as needed.
- Assist with employee onboarding, training, and development initiatives to build a highly engaged and capable workforce.
- Support implementation of process improvements that enhance safety, efficiency, quality, and customer service performance.
- Other duties as assigned.
- High school diploma or equivalent required.
- Minimum 1 year of supervisory experience in transportation, distribution, warehouse, logistics, or supply chain operations, including experience leading employees in a fast-paced environment.
- Valid driver's license and Class B CDL required with an acceptable driving record; ability to obtain and maintain required DOT qualifications and certifications.
- Experience with transportation coordination, warehouse operations, inventory control, safety procedures, and regulatory compliance requirements.
- Strong organizational, problem-solving, and decision-making skills with the ability to manage multiple priorities and meet deadlines.
- Strong communication, interpersonal, and coaching skills with the ability to effectively collaborate across all levels of the organization.
- Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
- Associate's degree in Logistics, Supply Chain, Business, Operations, or related field.
- 3+ years of transportation, warehouse, or logistics supervisory experience.
- Working knowledge of DOT regulations, transportation compliance, and fleet management requirements.
- Experience operating and supervising CDL delivery operations.
- Forklift certification and experience operating warehouse equipment.
- Experience with ERP, transportation management, warehouse management, or inventory control systems.
- Experience with Samsara or similar fleet management and telematics platforms.
- Experience supporting distribution operations involving temperature-sensitive, regulated, or specialty products.
- Continuous improvement, Lean, or process optimization experience.
- Knowledge of inventory planning and inventory accuracy best practices.
Working Conditions & Physical Requirements
- Ability to lift, carry, push, and pull up to 50 pounds.
- Ability to stand, walk, bend, reach, climb, and perform physical warehouse duties throughout the workday.
- Work is performed in warehouse, dock, transportation, and office environments with varying temperatures, noise levels, and environmental conditions.
- Frequent operation of warehouse equipment, forklifts, pallet jacks, and company vehicles as required.
- Subject to DOT safety, medical certification, and drug-testing requirements.
- Must be able to maintain a valid Class B CDL and acceptable driving record.
- Ability to safely operate commercial vehicles and cover delivery routes when business conditions require.
- Must be available to work flexible schedules, including occasional weekends, holidays, and extended hours.
- Ability to respond to after-hours operational emergencies when needed.
- May require occasional travel between distribution centers, customer locations, or company facilities.
*This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person’s relevant experience and/or education level.
At Inotiv, our work helps advance the development of new medicines and therapies that can improve people's lives. As a leading global contract research organization (CRO), we partner with researchers to tackle complex scientific challenges, drive innovation, and help build a healthier, safer world. Bringing together scientists, researchers, technical experts, and business professionals, we provide the expertise and collaboration needed to move research forward. Our people make this work possible, and we value the knowledge, ideas, and contributions each person brings to the team. Whether you are starting your career or bringing years of experience, Inotiv offers opportunities to learn, grow, and play a meaningful role in advancing treatments for patients around the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.