Supervisor, SMA Wire Production (Weekday Shift - Onsite)

Job Summary

The Production Supervisor oversees daily SMA wire manufacturing operations on a weekend night shift, combining hands-on production support with team leadership. This role is responsible for ensuring safety, quality, and productivity standards are met, while coaching and supervising technicians, troubleshooting issues, and coordinating with cross-functional teams. The Supervisor also supports training, workflow management, equipment maintenance, inventory control, and documentation within a regulated manufacturing environment, driving continuous improvement and efficient production performance.

Position Overview

The Supervisor is responsible for supporting the daily execution and oversight of SMA Wire production activities. This is a hands-on leadership role. The Supervisor is expected to actively support production operations by working on the line as needed, in addition to their leadership responsibilities. This role ensures that team members are aligned with production goals, trained in procedures, and operate in compliance with safety and quality standards. The Supervisor acts as a liaison between frontline staff and management, helping to drive performance, resolve issues, and foster a culture of continuous improvement.

This is a weekday shift position. Working hours are Monday - Thursday, 6:00 am - 6:30 pm. This position is eligible for additional shift differential pay.

 

Responsibilities

• Lead and support production daily activities of SMA Wire Technicians

• Ensure team adherence to standard operating procedures, safety protocols, and quality standards.

• Provide on-the-floor guidance, coaching, feedback, and troubleshooting support to team members.

• Provide timely performance feedback to personnel and are responsible for delivering performance appraisals.

• Promote a clean, organized, and safe work environment in compliance with cGMP and FDA regulations.

• Monitor workflow and production output to ensure alignment with daily and weekly build plans and targets.

• Onboard and train new employees to operate automated wire drawing equipment including setup, repair, fault clearing, mechanical inspection and autonomous maintenance

• Coordinate with the Production Manager and other cross functional teams as needed to escalate equipment issues, material shortages, quality concerns, or employee relations concerns.

• Support inventory control processes including cycle counts, material transactions, and reconciliation.

• Support timely Work Order creation, posting, and release using SAP.

• Support PM activities, ticket closure, and other preventative maintenance activities as needed.

• Ensure proper documentation of production data, part counts, and material movements using Arena, SAP and File maker.

• Participate in continuous improvement initiatives and team-based problem-solving activities.

• Perform other duties as assigned by the Production Manager.

Required Skills and Competencies

• Good understanding of English with the ability to follow both verbal and written instructions.

• Strong communication and interpersonal skills.

• Ability to lead by example and foster team collaboration.

• Mechanical Aptitude - Knowledge of and experience with automated machines and tools, including design, uses, repair, and maintenance.

• Proficiency in Microsoft Office, QMS, and ERP systems (e.g., Microsoft 365, Arena, and SAP).

• Detail-oriented with strong organizational and problem-solving abilities.

• Comfortable working in a fast-paced, regulated environment.

Education and Experience

• High School Diploma or GED required.

• 2+ years in a manufacturing or production environment, preferably in medical device or electronics assembly.

Preferred Education and Experience

• Associate Degree in Production Management

• Two years in a manufacturing or production environment, preferably in medical device or electronics assembly.

Physical Requirements

• Ability to lift up to 30 lbs.

• Frequently standing, walking, reaching above shoulders and below waist.

• Ability to operate pallet jacks and other basic material handling equipment.

Additional Information

• The position is working on-site at our Acton, MA location.

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $67,700.00 - $101,525.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.