Strategic Account Manager- Acct Management-Northwest PacNW

Must be based within the region. This region will entail  Seattle and Portland. 

This role  is responsible for department expansions and new product launches within a region, with the existing Ceribell customer base into ED, ICU, Neonatal, and future indications. The candidate will partner closely with the Clinical Account Manager (CAM), who identifies an opportunity for expansion into a new department, completes the discovery, and builds initial support. This person will then validates champion interest, cultivates the champion and budget, and completes the expansion, training, launch and post-launch activities. 

The ideal candidate will report to the RVP - Account Management, and requires travel ~70% of the time. Our ideal applicant will live near a major airport.

Must be based within the region, please no remote applicants. 

What You'll Do

Driving New and Organic Growth 

• Expand use of Ceribell to additional departments and indications within existing customer base.
• Work with the local Clinical Account Manager to expand Ceribell into new departments.
• Build advocacy and champions within facilities.  Use hospital data to validate and build interest.
• Deliver formal presentations, peer to peer education, new physician training, and driving physician education within expansion opportunities.
• Responsible for upgrades and departmental expansion in the existing install base.
• Strong project management skill requirement to support new department launches.

Clinical Training / Education

• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products.   Become a clinical expert in use cases of Ceribell and relevant patient populations. 
• Troubleshoot workflow solutions for departments as need arises
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration

• Submit all required reports and training documentation on a timely basis
• Use Salesfoce.com to manage administrative task
• Ensure compliance with applicable laws, regulations, and Ceribell policies
• Works cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

What We're Looking For

• 7-10 years of recent critical care sales experience OR 5 years of med device or pharma experience in sales on top of RN clinical for over 3 yrs. 
• Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
• Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building
• Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change
• Grit, high integrity 
• Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience.

 

 

osition Overview

Must be based within the region. This region will entail New Mexico, Washington, Oregon, Californian, Arizona, Nevada, Utah, New Mexico. Remote applicants will not fit the requirements. 
Responsible for department expansions and new product launches within a region, with the existing Ceribell customer base into ED, ICU, Neonatal, and future indications. You will partner closely with the Clinical Account Manager (CAM), who identifies an opportunity for expansion into a new department, completes the discovery, and builds initial support. The ESAM then validates champion interest, cultivates the champion and budget, and completes the expansion, training, launch and post-launch activities. 

Will report to the RVP - Account Management, and requires travel ~70% of the time. Our ideal applicant will live near a major airport.

What You'll Do

Driving New and Organic Growth 

• Expand use of Ceribell to additional departments and indications within existing customer base.
• Work with the local Clinical Account Manager to expand Ceribell into new departments.
• Build advocacy and champions within facilities.  Use hospital data to validate and build interest.
• Deliver formal presentations, peer to peer education, new physician training, and driving physician education within expansion opportunities.
• Responsible for upgrades and departmental expansion in the existing install base.
• Strong project management skill requirement to support new department launches.

Clinical Training / Education

• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products.   Become a clinical expert in use cases of Ceribell and relevant patient populations. 
• Troubleshoot workflow solutions for departments as need arises
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions helping understand workflow and applications.

Reporting and Administration

• Submit all required reports and training documentation on a timely basis
• Use Salesfoce.com to manage administrative task
• Ensure compliance with applicable laws, regulations, and Ceribell policies
• Works cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

What We're Looking For

• 7-10 years of recent critical care sales experience OR 5 years of med device or pharma experience in sales on top of RN clinical for over 3 yrs. 
• Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
• Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building
• Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change
• Grit, high integrity 
• Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience.