Imagine how your ideas and expertise can change a patient’s life. Patients are at the heart of what we do at Edwards Lifesciences. Our Finance teams work hard to optimize our current and long-term success and enable our ongoing strategy of innovation, leadership, and focus. As part of the team, whether providing analysis, forecasting, or reporting financial information, your application of accurate financial business practices will play a fundamental role in how we impact the quality of life for patients all over the world.
As Senior Supervisor, Accounts Payable, you will provide operational leadership for the Accounts Payable team, ensuring timely and accurate invoice processing and payments while maintaining strong internal controls and delivering a high level of service to internal and external customers. You will lead team performance, manage complex operational escalations, and collaborate with cross-functional partners to drive process improvements, standardization, automation, and an effective customer experience.
How You’ll Make an Impact:
- Lead and develop the Accounts Payable team, establishing objectives, allocating work, monitoring performance, and ensuring employees have the training and support needed to succeed.
- Oversee day-to-day Accounts Payable operations, including invoice processing, exception management, workload allocation, aging, productivity, and timely resolution of operational issues.
- Monitor and communicate operational metrics and service levels, identifying trends and implementing corrective actions when needed.
- Lead the development and implementation of policies, procedures, and process improvements that strengthen efficiency, standardization, automation, and internal controls.
- Manage complex invoice and payment escalations, conducting root cause analysis and implementing sustainable corrective and preventive actions.
- Deliver a high level of customer service by partnering with internal stakeholders and suppliers to resolve invoice and payment-related matters.
- Build strong cross-functional relationships with Procurement, Supply Chain, Treasury, Finance, IT, and other business partners to improve Accounts Payable processes and service delivery.
- Lead and support Accounts Payable projects, process transitions, system implementations, and continuous improvement initiatives.
- Ensure adherence to Accounts Payable policies, procedures, SOX requirements, and internal controls, proactively addressing identified gaps and supporting corrective actions.
- Support internal and external audit requests and month-end Accounts Payable activities, including accruals and cut-off activities.
- Provide guidance and training to internal customers on Accounts Payable requirements, invoice processing, approvals, and related processes.
- Perform other incidental duties as assigned by leadership.
What you´ll need (Required):
- Bachelor’s degree in a related field and 8 years of previous Accounts Payable experience, including demonstrated experience supervising Accounts Payable employees.
What Else We Look For (Preferred):
- Strong knowledge of end-to-end Accounts Payable processes, including PO and non-PO invoice processing, invoice exception resolution, payment processing, vendor account management, and month-end activities.
- Demonstrated people leadership skills, with the ability to coach, develop, and provide feedback to employees.
- Strong stakeholder management, communication, and interpersonal skills, with the ability to influence and collaborate effectively across functions and organizational levels.
- Ability to independently manage complex operational escalations, assess financial, compliance, and business risks, and determine appropriate courses of action.
- Strong analytical skills with the ability to monitor and interpret operational metrics such as invoice volumes, aging, backlog, productivity, quality, payment timeliness, and service levels.
- Demonstrated ability to perform root cause analysis and implement sustainable corrective and preventive actions.
- Experience leading process improvement, standardization, automation, and transition initiatives within Accounts Payable.
- Strong attention to detail with the ability to effectively prioritize in a fast-paced, dynamic work environment.
- Advanced Microsoft Excel skills and strong knowledge of Accounts Payable systems.
- Experience within the medical device and/or manufacturing industry preferred.
- Ability to work effectively with cross-functional teams and interact professionally with stakeholders at all organizational levels.
- Ability to represent the organization professionally with suppliers, vendors, contractors, and other external partners, as needed.