Sr. Supervisor, Supply Chain (7:00 AM - 4:00 PM EST)

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:
Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

This Senior Supply Chain Supervisor role is accountable for the strategic and operational management of a key kit pack-out supplier based in Europe and for the performance and results of the assigned supply chain team. This role serves as the primary liaison between internal stakeholders, the contract supplier, and critical sub-suppliers to ensure continuity of supply, operational excellence, cost competitiveness, and successful execution of new product launches.

The Senior Supply Chain Supervisor establishes departmental priorities and drives supplier and team performance through proactive relationship management, execution of sourcing strategies, risk mitigation, capacity planning, and cross-functional coordination. The position applies a broad understanding of the business and how the assigned area integrates with other functions to achieve departmental objectives, address resource and operational challenges, and ensure on-time delivery, quality performance, inventory availability, and launch readiness for products distributed throughout Europe.

Sr. Supply Chain Supervisors are also responsible for:

Supplier Relationship Management:

• Serve as the primary business owner for the Poland-based kit pack-out supplier, with accountability for supplier performance, business continuity, cost, capacity, and operational results.
• Develop and maintain strong supplier partnerships focused on performance, continuous improvement, and long-term strategic alignment.
• Lead regular business reviews to evaluate supplier performance, capacity, quality, delivery, cost management, risks, and improvement priorities; establish clear actions and accountability for results.
• Establish, monitor, and communicate supplier scorecards; set performance expectations and direct corrective and preventive actions where required.
• Lead contract manufacturing and supplier performance discussions with executive-level supplier leadership.

 

Sub-Supplier Management:

• Provide direction and oversight for critical sub-suppliers supporting the kit pack-out operation, coordinating priorities with internal stakeholders and other senior supervisors.
• Monitor sub-supplier capacity, lead times, and inventory health to mitigate supply risks.
• Partner with internal strategic sourcing team to identify alternate sourcing strategies and business continuity plans.
• Drive supplier development initiatives to improve quality, responsiveness, and operational performance.

 

New Product Introduction & Product Launch Management:

• Lead end-to-end supply chain readiness for new product introductions and product changes supporting the European market, with accountability for assigned team deliverables and launch outcomes.
• Coordinate launch activities between engineering, product management, planning, procurement, logistics, and the pack-out supplier.
• Develop and track launch timelines, ensuring supplier readiness, material availability, packaging validation, and production ramp plans are completed on schedule.
• Anticipate, assess, and resolve risks that may impact launch timing, product availability, or customer commitments; escalate material business risks with recommended actions.

 

Supply Chain Execution:

• Collaborate with planning and operations teams to ensure demand requirements are properly and clearly defined and then are always met.
• Monitor supplier capacity and production schedules to support customer demand and growth projections.
• Set priorities and direct resolution of material shortages, delivery delays, quality issues, and operational constraints, balancing customer, inventory, cost, and capacity considerations.
• Support inventory optimization initiatives while maintaining high service levels.
• Analyze supply chain performance metrics and implement improvement actions.
• Owns short- and medium-term planning for the assigned area, including headcount, budgeting, training, capacity, and systems requirements, and contributes to broader departmental planning.
• Leads the selection, onboarding, development, performance management, merit recommendations, and promotion decisions for assigned staff in accordance with company policy and management guidance.
• Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
• Establishes team priorities, schedules, performance expectations, and resource plans to achieve operational and departmental objectives.
• Provides day-to-day direction, coaching, and development to employees in accordance with established policies and management guidance.
• Coordinates work and resource priorities with other senior supervisors and functional leaders to achieve departmental objectives.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other responsibilities as assigned.

 

WHEN & WHERE YOU’LL WORK:

Remote: This position is fully remote and open to candidates preferably located on the East Coast. Equipment for the role will be provided and training will occur remotely. 

Schedule: This position will work Monday - Friday from 7:00 AM - 4:00 PM EST.

WHAT YOU'LL NEED:

Knowledge, Skills & Abilities:

• Experience managing external manufacturing, fulfillment, or kit pack-out suppliers.
• Proven track record of managing supplier performance and driving operational improvements.
• Experience supporting product launches and new product introductions.
• Strong project management and cross-functional leadership skills.
• Excellent analytical, negotiation, and problem-solving abilities.
• Proficiency in ERP and supply chain planning systems.
• Ability to travel domestically and internationally, including periodic travel to Poland and supplier locations.
• Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others.
• Skilled at leading a cooperative team, setting priorities across competing demands, and organizing resources to achieve departmental objectives. Able to make and communicate process and resource decisions based on business, customer, and team needs.

Minimum Certifications/Educational Level:

• Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, or related field/or equivalent experience.

Minimum Experience:

• 8 years of experience in Supply Chain industry.
• 2-4 years of experience in medical device manufacturing.
• Experience in an FDA/GMP/ISO environment.

Preferred Experience:

• Experience with European supply chain operations and distribution networks.
• Experience managing contract manufacturers and multi-tier supplier relationships.
• Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies.
• APICS/ASCM, CPSM, CPSD, or equivalent professional certification.
• Experience in medical device manufacturing, technology, electronics, or highly regulated industries.
• Demonstrated experience directly supervising employees and leading the performance and results of a related supply chain or operations team is required.

COMPENSATION & BENEFITS:

The base pay for this position is $90,000 - $112,000 annually. Base pay will vary based on job-related knowledge, skills, experience and  may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes incentive compensation, equity, and a robust benefits package. 

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan.  Learn more about Tandem’s benefits here!

YOU SHOULD KNOW: 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE:
At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us. 

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone. 

REFERRALS:
We love a good referral! If you know someone who would be a great fit for this position, please share! 

APPLICATION DEADLINE: 
The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow. 

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