Sr Software Systems Engineer (hybrid)

Position Overview

We are seeking a highly skilled Software Systems Engineer to drive the definition, architecture, and validation of Nonfunctional Requirements (NFRs) for our cloud-based platform. In this role, you will collaborate with cross-functional teams—including cloud engineering, cybersecurity, SRE, product management, and QA—to ensure the platform meets stringent expectations for performance, reliability, scalability, security, interoperability, and regulatory compliance.

The ideal candidate has deep experience with large-scale distributed systems, cloud-native architectures, and formal systems engineering processes. You will serve as the technical owner of NFRs across the platform lifecycle—from concept and requirements definition through verification, validation, and release. 

Please note that this is not a DEV OPS role

 

Responsibilities

• Define, document, and manage Nonfunctional Requirements (NFRs) encompassing, performance, latency, scalability, reliability, availability, security and interoperability  
• Drive traceability of NFRs across architecture, design, test, and release documentation in accordance with (FDA, SOC2, ISO 27001, HIPAA, etc.)
• Translate user needs, use cases, and product requirements into detailed system-level NFRs.
• Collaborate with Cloud Architecture and SRE teams to align NFRs with platform design tradeoffs.
• Model system behaviors and constraints using diagrams, performance models, load projections, and architectural documentation.
• Ensure NFRs guide architectural decisions and design patterns (e.g., microservices, event-driven architectures, serverless components).
• Partner with Cloud Engineering to ensure NFRs are technically feasible and implemented correctly.
• Contribute to Cybersecurity to embed security controls and threat-modeling outputs.
• Partner with QA/Validation to define NFR acceptance criteria and test strategies (e.g., load tests, chaos testing, penetration testing).
• Collaborate with Product Management to ensure NFRs are aligned with business priorities.
• Communicate platform-level constraints to internal teams and stakeholders.
• Define validation strategies for NFRs—including performance benchmarks, failover scenarios, HA/DR testing, API stress tests, and cloud scaling experiments.
• Review test results and partner with engineering teams to resolve gaps.
• Champion continuous improvement in NFR validation frameworks and tools.

 

Education and Experience

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Systems Engineering, or related field preferred.
• 5+ years of experience in systems engineering or cloud platform engineering.

 

Required Skills and Competencies

• Highly skilled in requirements writing and analysis for functional and non-functional software requirements, documentation and traceability, including system and/or software requirements, and data analysis for complex systems in a multidisciplinary team environment
• Strong technical understanding of AWS, Azure, or GCP cloud-native services
• Experience in Microservices architecture, REST/gRPC APIs, event streaming
• Domain expertise in one of more associated domains; preferably Software Engineering, with prior experience working in Cloud based Systems
• Demonstrate understanding of performance engineering, observability, telemetry, high-availability and resilience patterns
• Experience working in regulated or high reliability industries preferred (e.g., medical devices, aerospace, automotive, fintech).
• Demonstrated understanding of database concepts and usage
• Demonstrated understanding of Systems Engineering practices, such as requirements management, risk analyses, and system and / or software architecture
• Excellent project team and collaboration skills; experience and capability working collaboratively under a Quality Management System (QMS), as part of a cross-functional team, including software developers, systems engineers, Product Owners, and design quality experts
• Experience working in Agile development environments

 

Preferred Qualifications

• Certifications (AWS Solutions Architect, AWS Security, Azure Architect, CISSP, or INCOSE ASE/PSE).
• Formal training in established Systems Engineering concepts
• Any Formal training or requirement development related certification
• Knowledge of diabetes management products
• Experience with Medical Device regulations (ISO 13485, ISO 14971, IEC 62304, 21 CFR part 820.30-Design Controls)
• Experience with change orders within a Product Lifecycle Management (PLM) tool
• Knowledge of introducing innovative FDA regulated medical devices to market
• General understanding of communication, data analytics, mobile technology, IoT (Internet of Things), GDPR; a strong plus
• Very detail oriented, ability to work independently with minimal supervision, self-motivated and ability to carry out impact assessment across sub systems

 

Required Leadership/Interpersonal Skills & Behaviors

• Effectively manage stakeholders' expectations and drive team decisions.
• Facilitate technical review meetings and explain content to technical and non-technical audience members including but not limited to software, analytics, Site reliability engineers, Cloud Operations, Clinical, Medical, Marketing, Data engineering, Privacy, Regulatory, Product owners and Product Managers
• Communicate effectively to multiple levels in the organization and provide status reports to management
• Organize and judge priorities in a dynamic environment. Flexible to change
• Build and maintain strong working relationships with colleagues in a hybrid and remote work environment with resources spread across different time zones
• Demonstrated skills with managing multiple tasks, highly adaptive mindset with ability to judge and set priorities 

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office.

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $112,600.00 - $168,850.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.