Roles and Responsibilities

In this role, you will:

• Partner with network engineering, sourcing, finance, and business stakeholders to translate demand into network provisioning, asset, and lifecycle requirements
• Support network operational strategy through analytics, reporting, and cost transparency aligned with FinOps principles
• Coordinate end‑to‑end network provisioning activities, including orders, changes, and decommissions, within approved budgets and timelines
• Act as the primary interface with Network Telecom vendors and OEMs, managing service delivery, order accuracy, performance, and issue resolution
• Perform detailed analytics and reporting on network services, hardware, software, and vendor spend to support operational and financial decision‑making
• Drive cost optimization initiatives, including spend analysis, contract alignment, service rationalization, and chargeback/showback inputs
• Manage network hardware and software lifecycle activities, including inventory accuracy, refresh planning, support coverage, and end‑of‑life tracking
• Ensure alignment with HAM and SAM practices, maintaining accurate asset and license records, support entitlements, and compliance with vendor terms
• Ensure provisioning, asset, and financial management processes are followed, and continuously improve them through simplification and automation
• Identify and manage operational risks, data gaps, and non‑standard events impacting network services, assets, or costs
• Provide regular stakeholder updates and reporting on provisioning status, vendor performance, lifecycle health, and financial metrics
• Validate the quality and accuracy of vendor deliverables, asset records, and service outcomes against SLAs and internal standards
• Track operational outcomes and customer satisfaction metrics, ensuring lessons learned are captured to improve provisioning, lifecycle, and cost management practices

• Bachelor’s degree and substantial professional experience in a relevant field
• High proficiency with Excel and other analytical or reporting tools
• Advanced analytical and problem‑solving abilities—able to interpret complex data, communicate insights clearly, anticipate risks, and translate findings into actionable plans
• Strong customer orientation—anticipates needs, designs processes with the customer experience in mind, and builds trusted, collaborative partnerships
• Strong stakeholder management skills and experience working effectively with global teams across multiple time zones and functions

• Collaborative team player who seeks input, shares knowledge, and works effectively across diverse stakeholder groups
• Demonstrates the ability to coach, mentor, and elevate team capability through knowledge sharing
• Proactive and comfortable driving change—proactively identifies improvement opportunities, leads process enhancements, adapts to evolving priorities, and navigates challenges with creativity
• Professional certifications such as PMP, ScrumMaster, or equivalent project management credentials are highly valued
• Background in the telecommunications sector is an advantage, but not required