Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Position Overview
The Sr. LAS Operations Training Specialist primary responsibility is to prepare, facilitate, and perform training for new and existing LAS team members, as well as equipment users. This role is crucial in ensuring that all team members are adequately trained and that their competencies are successfully met. To achieve this, you will be required to shadow our equipment service team to expand your knowledge and stay informed of day-to-day expectations. Furthermore, this role will be responsible for creating learning plans, training material, and mentoring trainers. Lastly, this role will need to complete assigned competencies and end-user-proficiency assessments for learners and file all training documentation appropriately.
Essential Duties
include but are not limited to the following:
- Schedule, communicate, and lead technical training classes.
- Identify and adapt training style to meet learner needs.
- Build strong customer relationships and deliver customer-centric solutions such as customized classroom instruction, in-lab coaching, hands-on/on-the-job instruction, virtual training, and other modalities, as needed.
- Evaluate the effectiveness of training.
- Respond to technical questions or seek guidance if answers are unknown.
- Assist in retraining employees, as needed.
- Help develop the training expertise, behavior, mindsets, and skillsets of team members.
- Collaborate with other trainers cross-functionally.
- Assist in creating, editing, and maintaining training materials or process documentation.
- Maintain accurate records of training in accordance with applicable policies and procedures.
- Ability to work collaboratively in a team environment.
- Display excellent interpersonal skills with the ability to interact and build solid working relationships with peers at all levels of the organization.
- Work with the equipment service team to schedule a time to shadow different service events.
- Lead and motivate others, even when not in a position of authority.
- Display excellent written and oral communication skills.
- Ability to adapt to changing workloads and circumstances effectively.
- Ability to quickly respond to and understand new information.
- Display excellent time management and ability to remain focused when working independently.
- Display strong organizational skills and demonstrate a high level of attention to detail.
- Ability to accurately follow written and verbal instructions.
- Ability to continually learn, improve, and apply new training skills.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies as well as regulatory requirements.
- Proficient in Microsoft Suite Products.
- Maintain regular and reliable attendance.
- Ability to work overtime, as needed.
- Ability to lift up to 40 pounds for approximately 15% of a typical day.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical day.
- Ability to travel 15% of the working time away from work location, which may include overnight/weekend travel.
- Ability to comply with any applicable personal protective equipment requirements.
- Ability and means to travel between Madison locations.
- Minimum Qualifications· Bachelor’s degree in Engineering (e.g., mechanical, electrical, industrial), Training and Development, or field related to the essential duties of the job; or Associate degree and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
- 5+ years of experience as a technical trainer, corporate trainer, or related training experience.
- 2+ years of experience servicing laboratory or medical equipment.
- Strong understanding of instructor-led, virtual instructor-led, technical, and/or hands-on/on-the-job training.
- Demonstrated ability to identify trainee needs and tailor training plan to more effectively present material.
- Basic understanding of Lean Six Sigma problem-solving methodology.
- Strong computer skills including internet navigation, user of virtual meeting tools, email usage, word processing, and data/records management.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
- Preferred Qualifications
- Experience working in a regulated environment, specifically under FDA, ISO, CAP and/or CLIA.
- Knowledge of ISO 17025:2005 and 21 CRF Part 820 requirements in regard to inspection measuring and test equipment.
- Experience in maintenance and repair of complex laboratory equipment, such as liquid handling robots.
- We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
The base pay for this position is
$61,300.00 – $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Clinical Affairs / Statistics
DIVISION:
ONCO Cancer Diagnostics
LOCATION:
United States > Madison : 1 Exact Lane
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf