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A Day in the Life

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The Directory Services Administrator is responsible for the overall administration, management, and support of the company's directory services infrastructure. This position functions as part of the IAM delivery team, responsible for operational fitness of the system(s) through support, monitoring and response, and system lifecycle management directory services administration, strong troubleshooting skills, and a proactive approach to maintaining and improving the directory services environment and includes ensuring the reliability, security, and performance of Active Directory (AD), Entra ID, LDAP, and related directory services technologies.

Responsibilities may include the following and other duties may be assigned:

• Administer and manage the company's Active Directory (AD) and Entra ID environments, implement and manage Group Policies (GPOs) to ensure compliance and security

• Ensure system availability, capacity, and performance for IAM technologies, including ownership for logging, monitoring, and alerting standards, processes, and systems, monitor and manage access controls, user permissions, and role-based access

• Plan and manage system upgrade and patching projects, in collaboration with local and offshore teams, and platform subject matter experts (SMEs), communicate with vendors as needed to understand and research open issues, new versions, or changes

• Explore and help build automation to enhance end-user experience, define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality

• Ensure directory services adhere to company security policies and best practices

• Provide second and third-level support for directory services-related issues (Provide On-call support , manage support tickets, engage with business teams as need be), perform root cause analysis of directory services outages and implement corrective actions

• Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company

• Collaborate with IT teams to integrate directory services with other applications and systems

 

Required Knowledge and Experience:

• Bachelor’s degree

• 4+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices.

• Experience with support, operations, and management Microsoft Active Directory and Entra ID.

• Experience with scripting languages (e.g., PowerShell etc.) for automation.

• Experience with Microsoft Azure cloud platform and Windows Server operating systems.

• Familiarity with ITSM tools (E.g. ServiceNow) and logging and monitoring tools like Splunk.

 

Nice to Have:

• Experience with project management methodologies and tools (E.g. Agile, Scrum)

• Knowledge of cloud directory services like AWS, Google cloud directory

• Knowledge of enterprise IAM solutions (E.g. Sailpoint, Okta etc.)

• Familiarity with advanced security features and configurations like Conditional Access policies in Azure Entra ID

• Knowledge of Privileged Account management (PAM) concepts and technologies

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).