Sr. Business Analyst

Who We Are 

Perfection Hy-Test is a trusted aftermarket supplier of clutch, flywheel, and drivetrain components, specializing in manual transmission systems and OEM-style replacements. Its proprietary technologies—like self-adjusting clutches and technovation hydraulics—deliver high-performance solutions for a wide range of vehicles worldwide. 

What You’ll Do 

The Sr. Business Analyst is a key contributor within the Dealer Services business unit, consolidating responsibilities across product management, business analysis, and warehouse operations. This role ensures operational accuracy, supports customer-facing processes and product management activities, delivers analytical insights, and assists with warehouse leadership functions as needed. The position owns customer demand management through sales forecasting, fill rate planning, and inventory coordination, and supports the business through the analysis and interpretation of data assets to enable effective reporting, decision-making, and execution. 

Essential Functions: 

• Provide customer and internal support for order processing and fulfillment, shipping coordination, and product management 

• Track customer orders within the Syspro and INFOR systems and coordinate closely with warehouse operations; own fill rate planning and support the SIOP process 

• Develop forecasts and provide recommendations for purchase orders or inventory transfers across MRC business units 
  Support product lifecycle management, including cataloging and product data maintenance 

• Collaborate on product strategy, pricing analysis, and stocking recommendations 

• Assist with customer and supplier communications, including new product introductions 

• Provide sales support, customer presentations, and technical product information as needed 

• Analyze market trends, competitive activity, and business performance to inform strategy and execution 

• Manage customer interfaces related to schedule updates, complaints, and chargebacks 

• Assist the Warehouse Manager with day-to-day supervision and warehouse floor operations as required 

• Perform occasional facility opening and closing responsibilities as needed 

• Comply with all federal, state, local, and anti-trust requirements 

• Protect company operations by maintaining confidentiality of business strategies, trade secrets, and financial information 

• Ensure compliance with anti-trust regulations, including communication of concerns, liabilities, or unethical activities 
  Perform all other duties and responsibilities as assigned 

What You’ll Need 

• Strong analytical and problem-solving skills with the ability to interpret and evaluate complex data sets 

• Intermediate to advanced proficiency with Microsoft Office applications (Excel, Access, PowerPoint, Word, Outlook) 

• High attention to detail and accuracy 

• Process-oriented mindset with strong operational and analytical capabilities 

• Ability to work independently, manage competing priorities, and collaborate effectively across functions 

• Bachelor’s degree, preferred in business management, Computer Science, or related field.  

• 5 to 7 years of experience in product management, business analytics, or operations.