Career Category
Information Systems
Job Description
As a Salesforce Software Engineer within our global Commercialization Technology team, this role will help evolve portfolio governance operations capabilities. Come join a team that is passionate about innovation and making life better with technology!
This position will involve hands-on development on the Salesforce platform, including declarative configuration, custom Salesforce development, integrations, APIs, and secure enterprise delivery. The successful candidate will work closely with product owners, architects, and agile teams to deliver enterprise technology solutions primarily using Salesforce, while also contributing to custom web and integration technologies such as React, TypeScript, Python, and modern API frameworks when appropriate.
Roles & Responsibilities:
- Develop, enhance, and support Salesforce applications using established engineering standards and architectural guidance.
- Design and implement Salesforce solutions using declarative capabilities such as objects, fields, page layouts, validation rules, Flows, approval processes, security settings, and user access.
- Evaluate business and technical requirements to determine appropriate implementation approaches, including Salesforce declarative capabilities, custom Salesforce development, integrations, and custom full-stack components when needed.
- Develop user experiences on the Salesforce Lightning Platform using Lightning Web Components and other supported Salesforce technologies.
- Enhance and maintain Salesforce products and solutions using Apex, Lightning Web Components, Flows, and platform configuration within capabilities such as Service Cloud and Experience Cloud.
- Translate user stories, wireframes, and design specifications into high-quality, reusable Salesforce components and user experiences.
- Develop and maintain integrations between Salesforce and enterprise APIs, databases, data services, and other business applications.
- Integrate Salesforce and supporting applications with governed enterprise data platforms, relational databases, cloud services, and approved internal or external APIs.
- Develop and contribute to appropriate unit, integration, API, UI, accessibility, security, and data-validation testing as part of the software development lifecycle.
- Create rapid prototypes and proofs of concept using Salesforce and, where appropriate, custom web technologies to validate technical approaches and translate approved concepts into production-ready solutions.
- Use source control, code reviews, CI/CD, Salesforce deployment tooling, monitoring, rollback, and incident-management practices to support reliable application delivery.
- Write clean, reusable, well-documented, secure, and testable Apex, Lightning Web Components, JavaScript/TypeScript, and integration code.
- Participate in code and configuration reviews and incorporate feedback to improve quality, performance, accessibility, security, and maintainability.
- Monitor and troubleshoot production applications across Salesforce, APIs, data integrations, databases, cloud, and AI-enabled components; support defect resolution and root-cause analysis.
- Create and maintain technical documentation, including solution designs, data models, integration/API documentation, deployment procedures, configuration documentation, and runbooks.
- Contribute reusable Salesforce components, engineering standards, and continuous improvements that strengthen the broader Commercialization Technology ecosystem.
- Work closely with product owners, business stakeholders, UX/design teams, data engineers, QA engineers, and other technology teams.
- Follow Agile practices, contribute to sprint planning and effort estimation, and provide timely status updates.
- Continuously build knowledge of Salesforce platform capabilities, full-stack technologies, cloud, AI, integration, and DevOps practices.
- Maintain accurate documentation of configurations, processes, and changes.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications and Experience:
- Master’s or Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field
- Approximately 5 to 9 years of relevant software development or software engineering experience
- Demonstrated experience serving as a Salesforce developer or software engineer delivering enterprise software or data solutions
- Ability to independently deliver moderately complex technical assignments while collaborating effectively within a cross-functional team
- Ability to quickly learn unfamiliar technologies, platforms, and business processes
- Eagerness to learn and grow in a software development environment
Functional Skills:
Must-Have Skills
- Demonstrated ownership of at least one production Salesforce application, integration, automation, API, or related enterprise software component.
- Strong hands-on experience developing solutions on the Salesforce platform using declarative capabilities such as Flow, data modeling, validation rules, security configuration, and custom development technologies such as Apex and Lightning Web Components
- Hands-on experience with Salesforce application architecture, data models, security and sharing, integrations, and platform development best practices
- Experience developing and integrating Salesforce solutions with enterprise APIs and external systems using REST/SOAP APIs, platform events, or comparable integration patterns
- Working knowledge of relational databases, data modeling, SOQL, and SQL
- Working knowledge of JavaScript/TypeScript and custom web development; experience with React or another modern front-end framework is a plus
- Experience with application security concepts, including authentication, authorization, Salesforce access controls, profiles/permission sets, and sharing models
- Strong problem solving and analytical skills; ability to learn quickly; excellent communication and interpersonal skills
- Experience working within Agile or Scrum delivery methodologies
- Ability to create clear technical documentation, including designs, diagrams, configuration instructions, and operational support procedures
- Ability to communicate effectively with technical and nontechnical stakeholders and collaborate across global, virtual, and cross-functional teams
Good-to-Have Skills:
- Experience developing and supporting enterprise-grade Salesforce applications within a global, highly regulated healthcare, pharmaceutical, or biotechnology environment
- Experience with Salesforce Service Cloud, Experience Cloud, or other Salesforce cloud products
- Experience with Salesforce DevOps and release-management tooling such as Copado, Salesforce CLI, or comparable CI/CD approaches
- Experience with DevOps practices, automated testing, CI/CD pipelines, and Git-based source-control platforms such as GitLab
- Experience developing custom web or backend components using technologies such as React, TypeScript/JavaScript, Python/FastAPI, Node.js, or comparable frameworks
- Experience implementing secure authentication and authorization using enterprise identity technologies such as OAuth 2.0, OIDC, or SAML
- Experience integrating Salesforce or related applications with enterprise data platforms such as Databricks, relational databases, or cloud services such as AWS
- Experience developing AI-enabled applications or using Salesforce or enterprise AI/ML capabilities to enhance business processes and user experiences
- Familiarity with observability, application monitoring, logging, and production support practices
- Ability to evaluate technical approaches and communicate engineering tradeoffs to technical and nontechnical stakeholders
- Working understanding of business operations within Research and Development, Commercialization, Operations, Process Development, Commercial, or Marketing
Professional Certifications:
- Agile certification preferred: SAFe for Teams certification or equivalent
- Salesforce certification preferred: Salesforce Platform Developer or equivalent
- Salesforce DevOps or release-management certification preferred, such as Copado certification
- Relevant certifications preferred in cloud technologies, software development, data engineering, DevOps, cybersecurity, Agile, or enterprise platforms
Soft Skills:
- Exceptional collaboration and communication skills
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented with a focus on achieving team goals
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