Sr Associate, IS Engineer, Learning & Development

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will maximizes domain and Software Development Lifecycle (SDLC) expertise to design, develop, and maintain software applications and solutions that meet business needs and ensure the availability and performance of critical systems and applications in the Learning & Development (L&D) functional area. This role is a key member of the L&D product team, and it involves working closely with product owners, developers, system administrators, and other engineers to create high-quality, scalable software solutions, automate operations, monitor system health, and respond to incidents to minimize downtime.

Roles & Responsibilities:

• Work closely with product team, business team, and other collaborators to deliver high-quality software on time.
• Design, develop and implement systems and processes to improve the reliability, scalability, and performance of L&D applications.
• Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error.
• Develop and maintain monitoring tools and dashboards to track system health, performance, and availability.
• Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures.
• Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable.
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Identify and resolve software bugs and performance issues.
• Maintain detailed documentation of software designs, code, and development processes.
• Customize or configure modules to meet specific business requirements.
• Implement and maintain security measures to protect systems from unauthorized access and other threats.
• Stay updated with the latest trends and advancements.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s / Bachelor’s degree and 5 to 9 years of Computer Science, IT or related field experience.

Must have skills:

• Strong knowledge of information systems and network technologies in the Human Resources – Learning & Development area.
• Strong understanding of software development methodologies, such as SDLC, Agile, and/or Scrum.
• Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.
• Experience providing technical assistance and ensuring timely resolution of support tickets to maintain service quality.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.

Good-to-Have Skills:

• Experience with validated GxP systems per FDA 21 CFR Part 11, pharma or other regulated industry.
• DevOps, software quality management and change management processes.
• Experience with scripting and test automation tools.
• Experience with Workday, Sum Total, Cornerstone or other HR Learning platforms.

Professional Certifications:

• SAFe – DevOps Practitioner (preferred)
• SAFe for teams (preferred)
• ITIL (preferred)
• Microsoft Certified Developer (preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule including weekend coverage. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

.