Sr Associate Benefits

<h2><b>Career Category</b></h2>Human Resources<h2></h2><h2><b>Job Description</b></h2><p><b><u>Role Description:</u></b></p><p>The Senior Associate, Benefits supports the administration, compliance, and daily operations of the EMEA benefits programs. This role is responsible for ensuring accurate plan administration, a seamless employee experience, and strong vendor performance across both countries. The position partners closely with HR, Payroll, Legal, Finance, local HR counterparts, vendors, and external advisors to deliver high-quality service and continuous improvement across EMEA benefit offerings.</p><p><b><u>Roles &amp; Responsibilities:</u></b></p><p><b>Benefit Administration &amp; Operations</b></p><ul><li>Oversee day‑to‑day administration of EMEA benefit plans (health, dental, life assurance, disability, retirement/pension schemes, wellness programs, statutory allowances, and local market‑specific benefits)</li><li>Serve as primary contact for employees and HR partners regarding benefit inquiries, eligibility, and issue resolution.</li><li>Manage enrollments, life‑event changes, terminations, and ensure timely updates in HR systems including Workday and vendor platforms.</li><li>Coordinate with Payroll on benefit deductions, taxable benefit adjustments (e.g., Benefit‑in‑Kind, Share plans, Car Lease …etc), and data reconciliations</li></ul><p><b>Vendor &amp; Partner Management</b></p><ul><li>Partner with benefit providers (e.g., local health insurers, pension administrators, wellness vendors) to resolve operational issues and track adherence to SLAs.</li><li>Review and validate vendor reports, eligibility files, invoices, and monthly/annual plan reconciliations.</li><li>Support annual plan renewals, vendor transitions, new plan implementations, and configuration updates in Workday.</li></ul><p><b>Compliance &amp; Governance</b></p><ul><li>Ensure benefits align with EMEA statutory &amp; upcoming requirements, including but not limited to EU changes requirements, Revenue Commissioner tax rules, Benefit‑in‑Kind taxation, maternity/parental leave entitlements, statutory reporting, local social security obligations, accident insurance rules, pension fund requirements, and insurer reporting.</li><li>Maintain audit‑ready documentation, policies, SOPs, and benefits records.</li><li>Support internal and external audits by providing complete and accurate data and responding to compliance inquiries.</li></ul><p><b>Employee Experience &amp; Communication</b></p><ul><li>Support the design, review, and delivery of clear benefits communications, including enrolment materials, intranet content, FAQs, and employee guides.</li><li>Facilitate benefits onboarding and offboarding touchpoints for employees across Ireland and Switzerland.</li><li>Identify and recommend opportunities to enhance employee understanding, satisfaction, and utilization of benefits programs.</li></ul><p><b>Projects &amp; Continuous Improvement</b></p><ul><li>Contribute to annual Open Enrollment planning and execution.</li><li>Support benefits projects, including technology enhancements, process optimization, and vendor transitions</li><li>Analyze trends in employee inquiries, vendor performance, enrollment patterns, and identify opportunities to streamline processes or improve service delivery.</li></ul><p><b><u>Basic Qualifications and Experience:</u></b></p><ul><li>5&#43; years of experience in benefits administration, preferably supporting EMEA or multi‑country benefits programs.</li><li>Strong understanding of EMEA statutory frameworks and tax considerations.</li><li>Experience with HRIS systems such as Workday, and third‑party administrator platforms; familiarity with ServiceNow is preferred.</li><li>Experience working with global vendors, cross‑functional teams, and remote workforce support.</li></ul><p><b><u>Skills:</u></b></p><ul><li>Ability to manage multiple priorities and meet deadlines in a fast‑paced global environment.</li><li>Strong communication skills with the ability to collaborate effectively across time zones with employees, HR, and business partners.</li><li>Analytical mindset with the ability to interpret data and recommend improvements.</li><li>High attention to detail, strong documentation discipline, and process‑oriented approach.</li><li>Customer‑centric mindset with a focus on enhancing employee experience.</li></ul><p>Ability to navigate complex, diverse, global organizational structures.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.