Sr. Analyst, Commercial Insights & Analytics (Hybrid - Acton, MA or San Diego, CA)

Job Summary

The Senior Analyst, Commercial Insights & Analytics is primarily responsible for the development and reporting of key performance indicators (KPIs) related to our commercial objectives and performance.  These KPIs will be designed to uncover insights needed to make data-driven decisions on commercial objectives and priorities.  Insights will cover a broad range of areas including Direct to Customer marketing (DTC), alignment and effectiveness of commercial incentives, organic demand generation, marketing campaigns, sales excellence (e.g. territory planning), field expansion, and patient segmentation.

Position Overview

The Senior Analyst, Commercial Insights & Analytics is primarily responsible for the development and reporting of key performance indicators (KPIs) related to our commercial objectives and performance.  These KPIs will be designed to uncover insights needed to make data-driven decisions on commercial objectives and priorities.  Insights will cover a broad range of areas including Direct to Customer marketing (DTC), alignment and effectiveness of commercial incentives, organic demand generation, marketing campaigns, sales excellence (e.g. territory planning), field expansion, and patient segmentation.

Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial success.  The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having the technical skills needed to develop and report-out insights at all levels of the organization.  This is a hands-on role playing a key position in driving the growth of Insulet over the next several years!

Responsibilities:

• Understands company strategy, market opportunities, and corporate strategic imperatives.
• Drives linkage of corporate strategy to commercial objectives through KPIs and related insights.
• Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met.
• Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g salesforce.com), reporting and training.
• Develops and maintains performance dashboards and comprehensive reporting
• Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives.
• Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions.
• Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.

Education and Experience:

• At least 5 years of experience working in commercial analytical roles of increasing responsibility.
• BS degree required, preferably in finance, accounting, marketing, economics, or information technology.
• Experience driving commercial/sales process improvement.
• Demonstrated ability to develop and communicate KPIs, insights and related recommendations.
• Experience working with salesforce.com, and other analytical tools.  Advanced microsoft excel (including VBA), and salesforce.com dashboard and reporting skills preferred.
• Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning preferred.
• Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.

Preferred Skills/Competencies:

• Ability to analyze business processes, design process improvements, and train business users on the new processes.
• Experience supporting or working with a commercial organization, preferably in the pharmaceutical, or medical device industry.
• Familiarity with Spotfire, and basic coding skills

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes.

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek. For more information, visit: insulet.com and omnipod.com.

This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. 

 #LI-Hybrid

Working at Insulet Corporation | Top Workplaces

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $108,000.00 - $162,000.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.