Specialist Software Engineer

<h2><b>Career Category</b></h2>Information Systems<h2></h2><h2><b>Job Description</b></h2><p>This role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. The candidate will be the go-to technical resource responsible for supporting Production and non-Production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.</p><p><br /><b>Must-Have Skills</b></p><ul><li>Primary technical expert responsible for supporting Production and non-Production environments and point of contact for Salesforce development activities in GSC- CX domain.</li><li>Extensive hands-on technical and solution implementation experience with the Salesforce Lightning Platform (Aura and LWC frameworks) and demonstrating positions of increasing responsibility and mentoring of junior technical resources.</li><li>Develop custom configured, Visualforce and Lightning applications on the Salesforce platform leveraging the capabilities and features of Service Cloud and Commerce Cloud.</li><li>Support the maintenance of integration between Salesforce and other platforms such as AWS, MuleSoft, and other third-party services.</li><li>Research AI/ML based solutions and drive POCs to align with business use cases.</li><li>Own critical development items and work closely with the team to ensure continuity and timely resolution of high-priority items.</li><li>Perform code reviews to ensure adherence to security, scalability, accessibility, performance standards and compliance with VeraCode validation standards</li><li>Collaborate with cybersecurity teams to implement security protocols, ensure platform security posture, respond to vulnerabilities and audit findings and alignment with Amgen’s governance, security, and compliance frameworks.</li><li>Coordinate all aspects of the release process using Copado, including pipeline configuration, code integration, version control, sandbox refreshes, deployment planning, and post-release validation and support. Drive the adoption of DevOps practices by supporting continuous integration, automated testing, and deployment pipelines.</li><li>Participate actively in PI Planning, Sprint Planning, and other SAFe Agile ceremonies to ensure full visibility and accountability across deliverables.</li><li>Uphold platform scalability, reusability, and future-readiness by recommending standard methodologies and reusable frameworks.</li><li>Operate in a regulated business environment and adhering to mandatory compliance requirements.</li></ul><p></p><p><b>Basic Qualifications</b></p><ul><li><b>8 - 13 years </b>of experience in Business, Engineering, IT or related field</li></ul><p></p><p><b>Professional Certifications:</b></p><ul><li>Salesforce Platform Developer I (required).</li><li>Salesforce Platform Developer II (required).</li><li>Salesforce Administrator or App Builder Certification (preferred).</li><li>SAFe Agile Certification (preferred).</li></ul><p></p><p><b>Soft Skills:</b></p><ul><li>Effective collaboration in cross-functional and distributed teams</li><li>Strong initiative and self-drive in a dynamic environment</li><li>Excellent problem-solving and debugging skills</li><li>Experience working in Agile/Scrum teams</li><li>Ability to collaborate with QA, compliance, validation, and security teams</li><li>Ability to handle and prioritize numerous tasks effectively</li><li>High attention to detail and commitment to quality</li><li>Willingness to mentor junior developers and share best practices</li><li>Adaptability to work in a fast-paced, evolving technical landscape.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.