Specialist, SAP GTS

Job Description

Specialist, SAP GTS

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview:

We are seeking an SAP Global Trade Services (GTS E4H) Specialist to support the analysis, configuration, implementation, and ongoing operation of SAP GTS E4H solutions. This role is well suited for a developing SAP professional who is building depth in global trade compliance and customs processes and will work closely with senior specialists, GTS Lead, business stakeholders, and global IT teams.

What will you do in this role:

• Support the configuration, testing, and deployment of SAP GTS E4H capabilities, including export/import compliance, sanctioned party screening, embargo checking, product classification, and customs management.
• Assist in gathering and analyzing business requirements and translating them into SAP GTS E4H functional designs under guidance from senior team members.
• Support end to end integration between SAP GTS E4H and related SAP modules such as SD, MM, Logistics Execution, and Finance.
• Participate in testing activities, including unit testing, integration testing, and user acceptance testing (UAT).
• Support data setup, loading, and validation activities related to trade master data (e.g., product classifications, business partners, legal regulations).
• Monitor, analyze, and help resolve SAP GTS E4H issues, escalating complex items and supporting root cause analysis.
• Assist with system enhancements, upgrades, and continuous improvement initiatives within the GTS E4H platform.
• Develop and maintain documentation and support knowledge transfer and training for business users and IT peers.
• Ensure solutions comply with internal IT standards, controls, and audit requirements related to trade compliance. 

What Should you have:

Education Level:

• Bachelor’s degree in computer science, Information Systems, Engineering, Business, Supply Chain, or a related field.

Required Skills:

• 2–4 years of experience working with SAP, with exposure to SAP GTS, supply chain, logistics, or compliance-related processes.
• Hands on experience or foundational knowledge of SAP GTS E4H; willingness and ability to deepen expertise in global trade compliance.
• Understanding of global trade concepts such as export controls, customs processes, sanctioned party screening, or product classification.
• Knowledge on SAP OTC (Order to Cash) process.
• Exposure to SAP integrations using IDOCs, APIs, or middleware (e.g., BTP) is a plus.
• Ability to work effectively in cross functional and global teams within a structured enterprise environment.
• Strong analytical skills, attention to detail, and a proactive problem-solving mindset.
• Effective communication skills, with the ability to collaborate with both technical teams and business partners.
• Willingness to contribute across multiple project phases, including design support, testing, cutover, and hyper care.

Preferred Skills:

• Exposure to SAP S/4HANA environments.
• Familiarity with Agile or hybrid delivery methodologies.
• Background or interest in Life Sciences, pharmaceuticals, or other regulated industries.
• Experience with tools such as JIRA, ServiceNow, HP ALM, or similar tracking/testing tools.
• Understanding of order to delivery or logistics processes that intersect with trade compliance.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. 

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for lives, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

IDOC, SAP BTP API Management, SAP Business Technology Platform (SAP BTP), SAP Global Trade Services, SAP HANA, SAP Order to Cash, SAP S/4HANA

Preferred Skills:

Business Solutions

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/24/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.