Specialist, Infrastructure Engineering

Job Description

Specialist, Infrastructure Engineering

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The Portal Developer is responsible for maintaining the IT Automation portal design and code integrity, adhering to all standards and policies used within our company.  They will assist other engineers and developers in the use of open protocols and platform APIs, along with automation vendor platforms, for supporting the design and development and integrating of IT solutions with the automation platform(s).  Working with IT Automation and other Platform architects to maintain and evolve the Automation Reference Architecture.  The role works with internal technical specialists, architects, and external service providers to support the future direction of IT Automation.  The incumbent will support the implementation of IT Automation products and provide subject-matter expertise to all IT Automation developers.  

What will you do in this role:

• Manage the design, procurement, installation, upgrading, operation, control, maintenance, and effective use of specific technology services.

• Follow standard approaches and established design patterns to create new designs for systems or system components. Apply agreed standards and tools to achieve a well-engineered result.

• Carry out and also improve system software development and maintenance tasks by updating the product design to automate routine system administration tasks using standard tools and software development practices.

• Contribute to identification and prioritized adoption of Technology Engineering community practices within the products where you work.

• Work within a matrix organizational structure, reporting to both the functional manager and the Product manager.

• Participate in Product planning, execution, and delivery, ensuring alignment with Product goals.

What should you have:

• Bachelor’s degree in Information Technology, Computer Science or any Technology stream.

• 3-7 years of hands-on experience.

• 5 years and above of relevant experience.

• Working knowledge or subject matter expertise with ReactJS, TypeScript, NodeJS, and frameworks/systems (Git).

• Experience with software/application type monolith with NodeJS backend and AngularJS/ReactJS front end.

• Previous experience developing ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS.

• Proficiency with ServiceNow Flow Designer and development of workflows, custom web services, custom notifications, assessments, custom applications.

• Knowledge of building out ServiceNow CMS (ESS – Employee Self Service Portal).

• Strong knowledge of Agile delivery & practice.

• Experience with databases (PostgreSQL, Oracle, MS SQL or other).

• Good communication skills.

• Flexibility to work a shift overlapping part of the US Work Day.

• Previous experience with the development of automated testing solutions.

• Working knowledge of AWS serverless architecture including the use of Lambdas and step functions.

• AWS or ServiceNow certifications are a plus.

Preferred Skills:

Primary Skills (Must have):

• Strong hands-on experience in React.js, TypeScript, and Node.js.

• Experience with Git and version control best practices.

• Experience in Full Stack Application Development.

• Working knowledge of Cloud Technologies (AWS preferred; Azure, GCP, or equivalent cloud platforms acceptable).

• Experience working with Databases such as PostgreSQL, Oracle, MS SQL, MySQL, or similar.

• Strong understanding of Agile/Scrum development methodologies.

• Ability to design, develop, troubleshoot, and maintain scalable web applications.

• Working knowledge of Automated Testing Solutions, such as Playwright.

• Strong communication and collaboration skills in a global team environment.

Secondary Skills (Nice to have):

• Experience with ServiceNow Development.

• Knowledge of ServiceNow Flow Designer and workflow development.

• Experience building and supporting ServiceNow CMS / Employee Self-Service (ESS) Portals.

• Experience developing custom applications, web services, notifications, and integrations within ServiceNow.

• Knowledge of AWS Serverless Architecture, including Lambda and Step Functions.

• AWS and/or ServiceNow certifications are an added advantage.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we are bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills:

Amazon Web Services (AWS), Automation, Automation Tools, Git, Google Cloud Platform (GCP), Microsoft Azure, MS SQL Queries, MySQL, Node.js, Oracle Database, Playwright (Software), PostgreSQL, React.js, TypeScript

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

#MSDHYDIT

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

09/11/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.