Sourcing Specialist Medical Equipment Parts - Nashville, TN

Sourcing Specialist:
As a Sourcing Specialist you will respond to customer parts and purchased services requests via SAP workflow, multi-vendor parts email box, Salesforce, and phone calls.  You will maintain effective communication with customers, managers, and vendors to efficiently procure appropriate parts and approvals to resolve service parts issues in a timely manner.

Your role:

• Vendor management – developing relationships with vendors and working closely with the field and vendors on disputes, sourcing strategic materials and negotiation.

• Communicating and following up on parts delivery; keeping appropriate personnel informed on all delivery statuses and issuing Purchase Orders (POs), per established processes.

• Seeking field approvals, per established processes and escalating parts issues to the manager when necessary, maintaining customer and vendor relations with a high degree of customer satisfaction.

• Managing customer service activity as required by contract and understanding, reviewing, and managing your personal performance metrics to maintain acceptable productivity.

• Working the assigned shift hours:  Monday – Friday, shift rotations of 10AM – 7PM or 12PM – 9PM CST.  Hours are subject to change to support the team. Working on-call during nights and weekends on an occasional basis.

You're the right fit if:

• High school diploma required. Bachelor’s degree is a preferred.

• Proficiency with Microsoft Office and familiarity with industry-standard purchase order software platforms; SAP, Salesforce, or ServiceMax experience is a plus.

• 1+ year of purchasing experience is preferred.

• Ability to ensure department readiness for FDA, internal audits, and Internal Control Standard (ICS) compliance.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details  

The hourly pay range for this position in Tennessee is $22.00 to $35.00, plus overtime eligible.  

This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. 

In addition, other compensation, such as an annual incentive plan may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.   

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.   

Additional Information 

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. 

Company relocation benefits will not be provided for this position.  For this position, you must reside within commuting distance to Nashville, TN. 

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