When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Key Accountabilities:
SCA Tasks:
- Draft, review and negotiate all site agreements including but not limited to clinical study agreements, service agreements, team member agreements and other types of related documents like letters, notices, etc.
- Provide context to comments received from sites in light of local legal and business framework, common practices, and past negotiation experience for the purpose of further review up the decisioning chain.
- Apply and scrutinize site contract and related documents and their revisions against negotiation and budget parameters (as applicable).
- Ensure final documents comply with applicable laws, regulations, and guidelines, including ICH – GCP.
- Ensure the best interest of both clients and Parexel are met.
- Serves as key communication liaison between site contracts staff and internal and external customers. Provides functional guidance and keeps internal and external teams aware of all contract statuses or pending issues. Prepares correspondence, as necessary.
- Manage the contract execution process, including obtaining required signatures and ensuring timely execution of the document by all parties.
- Follow record maintenance and archival guidelines to ensure they are met.
- Develop and maintain positive relationships with clinical trial sites.
- Develop and maintain a thorough understanding of the clinical trial protocol, budget, and timelines to ensure that contract terms align with the overall trial goals and objectives.
- Identify potential issues or concerns with contract terms and collaborate with internal stakeholders and clinical trial sites to find mutually acceptable solutions.
- Stay up to date with relevant regulatory requirements, guidelines, and applicable laws in respective country.
- Identifies if all necessary documents, such as Power of Attorney, Insurance Certificates, Indemnification Letters, Informed Consent Form, referenced agreements or any other correlated documents are in line and in place for the need of Clinical Site Agreement.
- Track and report on the statuses of site contracting activities to Site Contract Lead, other internal stakeholders and study teams.
- SCA is responsible for first time quality by self-check and reviews contracts for completeness and accuracy.
- Ensures that changes are appropriately made, approved and documented.
- Works within the forecasted country/site contracting timelines, ensures they are complied with and tracks milestone progress in agreed upon contract tracking system in real time.
- Identifies possible contract or process operational risk and proactively works with SCL to provide solutions.
- Reviews and complies with Standard Operating Procedures (SOPs) any other relevant applicable guidance in a timely manner, keeps training records updated accordingly and ensures timesheet compliance.
- Ensure adequacy and accuracy of archived records.
- Identify and implement process improvements to increase efficiency and quality in the site contracting process.
- Provide guidance and support to study teams and project management on site contracting matters in the respective country.
- Participate in cross-functional communication to identify process improvements and contribute to the development of site contracting strategies.
- Must be highly proficient in all the above accountabilities.
- Trains and mentors less experienced staff members on departmental Standard Operating Procedures (SOPs) and ensures quality of team’s work products. Maintains and updates training material for site contract team.
- Be familiar with financial implications of the project and the number of hours/tasks available per contract and hours consumed; escalates discrepancies in a timely fashion.
- Acts as country experts by keeping up to date with country trends in site contracting and utilizing knowledge to inform and guide Site Contract Lead, other internal stakeholders, and study teams.
Skills:
- Possess strong negotiation, diplomacy, and excellent organizational skills with demonstrated experience handling multiple projects.
- Excellent interpersonal, verbal and written communication skills.
- Strong problem-solving skills.
- Ability to successfully work in a “virtual” team environment.
- Must have strong analytical skills with the ability to create or interpret legal language and budgets.
- Maintain grace under pressure while displaying a high level of professionalism.
- Align internal and external resources to achieve objectives.
- Attention to detail.
- Comprehend and interpret contract language.
- Identify problems independently and execute solutions.
- Quickly comprehend desired end-result, goal or objective and act to accomplish
- Polished presentation skills.
- Quality-driven in all managed activities.
- Fluent in written and spoken English, command of additional languages is beneficial.
- Ability to mentor and motivate more junior staff.
- Demonstrate an ability to provide quality feedback and guidance to peers.
Knowledge and Experience:
- Solid working proficiency of all MS Office Products specifically, Excel, Word, and PowerPoint.
- Senior SCA requires 5-8 years of experience in site contracting or combination with a related field within the CRO industry.
Education:
- Bachelor's degree in a related field (e.g., law, economics, business, social sciences), equivalent training or industry experience.