Services Renewal Specialist Manager for Ultrasound

Job Summary:
The Services Renewal Specialist Ultrasound develops and executes strategic and tactical sales plans to exceed Ultrasound Services financial targets for Thailand. This includes partner performance management and direct sales of: Warranty Conversions, Contract Renewals, Win Back programs Corporate Contracts and Billable Conversions.

Your role:

Based in Chiang Mai or Khon Kean

• Drive Ultrasound Services Channel Partner performance management by setting annual targets, ensuring the underpinning of the targets and the partners enablement.

• Support Service Account Managers to drive contract penetration with Ultrasound as a bundle into multi-modality renewals.

• Penetrate large direct customers with creative value propositions.

• Drive SFDC funnel accuracy and ensure forecast accuracy.

• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives.

• Improve and automate sales process to increase win rate and on-time renewal.

• Prepare specific campaigns and marketing events in collaboration with Ultrasound modality manager.

• Collaborate with other departments across the company to ensure customer satisfaction.

• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations.

• Responsible for delivering top line performance of Ultrasound Services in Thailand and in line with bottom line expectations.

You're the right fit if:

• Strong commercial experience with funnel management and solutions/service selling. Preferably previous experience in Services and/or in Ultrasound.

• Experience in driving sales process improvement, sales digitization to improve sales productivity. Experience in direct sales a must an in Indirect is preferred.

• Strong interpersonal skills/team up with internal stakeholders. Problem Solving. Creative.

• Clinical and need to like to be working with CRM and driving improvement in the way we work with CRM.

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How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.