Service Representative Team Lead

Work Schedule: Monday - Friday, 1:00pm - 9:30pm with rotating weekends but as a Team Leader you must have the flexibility to work other shifts as needed including "on call" time.

Job Responsibilities:

• Assist logistics supervisor with day to day operations and special projects

• Coordinate and assign work to the logistics team to ensure proper coverage

• Ensure all drivers are prepared for their shifts with the necessary supplies

• Work with dispatcher to provide alternate routes when needed

• Research, troubleshoot and follow up on internal and external customer inquiries and issues

• Train new hires and provide on-going training and support to the team

• Generate and review daily/weekly reports and escalate any issues to leadership

• Update routes in the database and reconcile route logs on a consistent basis 

• Ensure all equipment and handheld electronic devices are working properly

• Serve as back-up driver when needed and perform dispatch duties as required

• Perform administrative and clerical duties as needed

Minimum Qualifications:

•  High School Diploma or GED or equivalent

• 3 years or more experience as a driver or courier

Additional Job Standards:

• Excellent critical thinking skills and the ability to prioritize and multi-task

• Strong attention to detail and organizational skills

• Basic computer skills with proficiency in Microsoft Office

• Ability to handle the physical demands of the position

• Comfortable with handling lab specimens when needed

• Valid Driver’s License and clean driving record

• Be at least 21 years’ old

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability? 

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."

**Pay Range: $18.00 - $26.00 per hour 

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!