Service and Solutions Delivery Specialist (all genders)
Philips
This listing was originally posted on Philips's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
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Receiving POs from customer and Service Engineers for spare parts and processing them in the system
Informing customers about delays and interruptions with delivery
Providing calculations on customer demands for paid maintenance services and repairs and creating quotes for time and material
Creating plans for long-term maintenance (preventive) for installed medical products
Contacting customers and business partners by emails and service line
Our benefits:
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities, including LinkedIn Learning
Employee Assistance Program
Hybrid model of working
You're the right fit if:
Fluent Romanian (C1 level) and very good English (min. B2 level)
Professional experience in fields related to in customer service, supply chain or accounting operations would be an asset
Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
The problem-solving mindset with the ability to identify improvement opportunities
Interpersonal skills required in interactions with internal and external customers
Ability to multi-task and work in a fast-paced environment. Skill in prioritizing tasks required
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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