Senior Supplier Relationship Manager

Are you passionate about building strong relationships and driving supplier performance to ensure reliable and efficient supply chain operations? In this role, you will collaborate with cross-functional teams and external partners to manage supplier relationships, oversee compliance, and deliver value. We are looking for someone who thrives in a dynamic environment, is solution-oriented, and is eager to make a meaningful impact. Join us to grow your career while contributing to GSK’s mission of uniting science, technology, and talent to get ahead of disease together.

Key Responsibilities:

• Principal point of contact for the day to day operational relationship with the assigned CMO(s); establishing effective GSK and CMO relationships, ways of working, communication channels and governance structure in alignment with Differentiated Oversight (segmentation approach to CMOs).

• Effective supplier relationship management, oversight and delivery of KPIs through leadership of a cross-functional, matrixed PQTS+ team to ensure delivery of:
  - Security of product supply
  - EHS standards
  - Product quality
  - Compliance with regulatory requirements, GSK policies and standards
  - Delivering products of value at optimum cost (managing operating budget and continuous improvement value delivery of savings pipeline)
  - Relationship and KPI objectives agreed annually; with improvement plans embedded
  - Robust risk management (according to External Manufacturing Small Molecules (EM-SM) risk processes), including Business Continuity Plans
  - Creation and maintenance of DRAs for portfolio

• Drive adherence to the MSA, QAA and SLA agreements with suppliers, rigorously following the designed operating rhythm, with periodic KPI revision and continuous improvement initiatives as per the applicable contracts/ agreements.  

• Utilise GSK systems to ensure demand is clearly represented and visible to our CMOs.  There is a requirement for Supplier Relationship Managers to understand the impact of the planning system parameters (for example MOQ/ Lead Time/ Safety Stock/ Transit Time) to ensure demand data in the system flows through correctly.

• Utilise the SCIM process to escalate demand/ market issues within the firm zone to proactively identify issues with supply.

• In situations where intermediate product demand data does not flow through the planning systems, the Supplier Relationship Manager should work with the customer to understand finished goods demand and translate that into a supply plan for the CMO.  The Supplier Relationship Manager should follow GSK procedures to manually transfer demand to the CMO, considering all parameters (MOQ, Lead Time etc) and manage communications between the CMO and the Hub in the event of changes in demand impacting the supply plan.

• Execute approved CMO strategies by supporting delivery of: proactive optimisation of supplier base (entrants, exits and portfolio changes); leveraging preferred partner relationships; New Product Introduction; product transfers; change management; key strategic projects; continuous improvement performance optimisation through identification and facilitation of Continuous Improvement Frameworks.

• Manage short, medium and long term supply and capacity considerations according to demand signals via the CCC process, including highlighting any capital investment, change management and/or OPEX requirements to support business case development.  Support delivery of working capital and inventory targets.  Understand the most efficient way to produce/manage order quantities in order to minimise overall costs and value of inventory and ensure supply parameters are set up in the planning systems to reflect this.

• Support delivery of service improvement opportunities from the weekly SCIM process and on an exception basis triggered by data trends. 

• Represent EM-SM during internal global rationing and allocation decisions to ensure enterprise decision making.

• Set up, management and operation of effective Supply Chain systems and trade routes between GSK and external CMOs – including management of orders, invoicing, transportation (including customs requirements) and inventory for tolled materials for applicable CMOs/regions.

• Ensuring correct volumes, commercial knowledge and financial compliance requirements (stock count and inventory reporting in accordance with SARBOX), along with any relevant CAPEX and project costs, are visible to the Supply Director/Regional Supply Director and captured in financial planning cycles (plan and quarterly updates).

Why You?
Basic Qualifications:

• Bachelor’s degree in business, supply chain, or a related field.

• Experience in supplier relationship management or supply chain operations.

• Strong communication skills, both written and verbal, in English.

• Proven ability to lead cross-functional teams and manage complex challenges.

• Experience in risk management and compliance oversight.

• Ability to build trust-based relationships with internal and external stakeholders.

Preferred Qualifications:

• Advanced degree or certifications in supply chain or business management.

• Experience in procurement or contract management.

• Knowledge of manufacturing processes and supply chain systems.

• Strong analytical and problem-solving skills.

• Experience with continuous improvement initiatives.

• Familiarity with ERP systems such as SAP.

Working model
This role is hybrid. You will be expected to work from our GSK office regularly and be available for in-person collaboration.

Why GSK?

• Career at one of the leading global healthcare companies.

• Contract of employment.

• Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit).

• Life insurance and pension plan.

• Private medical package with additional preventive healthcare services for employees and their eligible counterparts.

• Company Car or Car Allowance.

• Long term incentives.

• Sports cards (Multisport).

• Possibilities of development within the role and company’s structure.

• Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training).

• Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities).

• Supportive community and integration events.

• Modern office with creative rooms, fresh fruits everyday.

• Free car and bike parking, locker rooms and showers.

#LI-GSK #LI-HYBRID

The annual base salary in Poland for new hires in this position ranges from PLN 254,250 to PLN 423,750 gross, taking into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer’s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave & care of family member leave. More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.

As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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