Senior Specialist, Resource Management & Operations

Job Description Summary

Are you ready to shape how a global organisation manages its most critical asset - its people? We are seeking a Senior Specialist, Resource Management & Operations to join the Business Planning & External Partnerships team within the Biomedical Research Data & Digital organisation at Novartis. In this role, you will help shape how our organisation plans, manages, and optimises its workforce processes - giving senior leaders visibility, structure, and support. Your work will directly contribute to stronger operational excellence, better resource transparency, and more effective delivery across a complex global environment.

This is an exciting opportunity for someone who enjoys combining strategy, operations, and stakeholder partnership. You will work closely with senior leaders across BR Data & Digital, influence how resource management evolves, and help build processes that are scalable, data-driven, and fit for the future. If you are motivated by ownership, continuous improvement, and meaningful impact, this role offers a strong platform for growth and visibility.

Location: Prague, Czech Republic #LI-Hybrid

This role is based in Prague, Czech Republic. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

 

Job Description

Responsibilities:                                                                                                                

• Owns and continuously evolve the end-to-end Resource Request process for D&D’s internal and external workforce, considering business needs, scalability, efficiency and cost discipline.

• Partner with senior stakeholders across D&D as well as external partners to connect resourcing decisions to strategic priorities, delivery goals, and financial planning cycles.

• Manage request pipeline and ensure requests keep moving by monitoring SLA performance, removing bottlenecks, and escalating risks or delays before they impact delivery.

• Lead the design and operation of the resource tracking ecosystem across JIRA, Planview, and supporting tools, creating a trusted, connected view of workforce data.

• Set the standard for data quality across resource categories by establishing clear governance, ownership, and accountability for accurate, current information.

• Bring together resource data from internal trackers, vendor reports, and Planview, reducing manual effort and unlocking opportunities for smarter automation.

• Create KPIs and dashboards that give leadership clear, timely insight into the resource pipeline, allocation, vendor performance, and SLA compliance.

• Act as the go-to leader for resource management topics across D&D, partnering confidently with all leads across resource capability areas

• Turn operational data into strategic insight, helping senior stakeholders make informed, confident decisions.

• Champion the resource management process across the organisation, building trust, driving adoption, and showing the value of disciplined, high-impact resource management.

Essential for the role:

• Bachelor’s degree in business, Economics, Finance or a related field

• Proven experience working in business operations areas such as resource management, workforce planning or vendor management 

• Demonstrated experience owning and improving complex, cross-functional processes within a matrix organisation

• Strong strategic and operational mindset with the ability to translate direction into effective execution  

• Experience engaging and influencing senior stakeholders across functions and levels  

• Strong analytical and data governance skills, with the ability to design dashboards, define KPIs and translate operational data into strategic insight  

• Experience working with resource or project management tools such as JIRA, Planview or similar enterprise platforms  

• Excellent written and verbal communication skills in English, with the ability to convey complex topics clearly 

Benefits & Rewards

Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 17,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); MultiSport Card; Public Transportation Allowance. Find out more about Novartis Business Services: https://www.novartis.cz/

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation: 

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to di.cz@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 

 

Skills Desired

Analytical Thinking, Business Acumen, Change Management, Digital Capabilities, Effective use of Technology, Influencing, IT Governance, Operational Excellence Projects, Organization Awareness, Organization Development, Planning, Presentation Skills, Servant Leadership, Stakeholder Management, Vision