Senior Specialist, AI Creative Content Design

Job Description

We aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join our AI Content Services (CS) team and help us elevate our creative content design standards. As a Senior Specialist, AI Creative Content Design, you will inspire our business teams to unlock greater business value through AI while ensuring design excellence and brand integrity across all outputs.

Responsibilities

• Identify and describe design goals for key initiatives and apply change management approaches to understand complex business and user needs to deliver results.
• Collect user feedback and analyze user behavior using appropriate qualitative and quantitative methods, techniques, and tools to develop user stories/persona and derive actionable campaign insights.
• Plan, gather, and synthesize information and materials to translate ideas into fit-for-purpose visual designs that align with the respective campaign objectives.
• Conceptualize and design high-quality visual assets for AI initiatives and campaigns, optimizing these branded visual assets for various internal digital and offline platforms to engage IT and business stakeholders.
• Develop high-quality graphic illustrations to reinforce key messaging and inspire different audience segments to act, e.g., submit use cases, test new products, or sign up for training.
• Illustrate concepts by designing mockups (visuals and copy) for various internal communication formats, e.g., direct emails, SharePoint imagery, and digital banners, ensuring design principles adhere to our corporate brand guidelines.
• Design executive presentation slides to enhance the effectiveness of our communication in shaping leadership's AI investment decisions.
• Support basic video postproduction for our ongoing AI educational podcasts.
• Create compelling end-to-end experiences to enhance business users' level of engagement and satisfaction based on real user research—from ideation to concept development to detailed design to prototypes and user testing of landing pages.
• Produce design solutions using a variety of techniques and software to improve usability, accessibility, and desirability of landing pages.
• Support the development of our content playbook and toolkits by guiding teams to communicate effectively using these branded assets.

Qualifications

Required

• Strong understanding of branding and design principles such as layouts, typography, line composition, and color to craft visuals that strengthen brand identity and audience connection.
• Strong technical proficiency in using Adobe Creative Suite (Express, Illustrator, Photoshop, InDesign, Premiere Pro) and Microsoft 365 solutions, especially SharePoint.
• Strong ability to express complex ideas clearly and succinctly via graphic visuals, and to iterate quickly and repeatedly with patience and clarity.
• Strong expertise in user research and design thinking methodologies, with the ability to develop compelling visual graphics that drive engagement and performance.
• Good understanding of Change Management approaches, particularly the ADKAR methodology and its application in technology adoption.
• Highly organized and detail-oriented, with the ability to navigate ambiguity in a fast-paced and dynamic environment.
• Portfolio required to be included with the application (link is ok).

Preferred

• Experience in video postproduction and creating educational content.
• Familiarity with AI and technology adoption in a corporate environment.

What we offer:

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern
• Competitive salary & incentive pay
• Pension and health insurance contributions
• Internal reward system and referral scheme
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax-free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank, Foodora, and discount programs
• Up-to-date laptop and iPhone
• Parking in the garage, showers, refreshments, massage chairs, library, music corner

Ready to take up the challenge? Apply now! Know anybody who might be interested? Refer this job!

Required Skills:

Adobe Photoshop, Client Counseling, Content Writing, Data Visualization, Marketing, Measurement Analysis, Strategic Planning, User Experience (UX) Design, User Experience Analysis, User Experience Evaluation, User Research, Visual Design

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

04/17/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.