Senior Product Manager - Ambient Speech

ABOUT NABLA We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine. Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on what matters most - patient care. Today, over 100,000+ clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day. We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows. Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere. This is a great time to join us! The best of AI at the service of healthcare Nabla's phenomenal traction is the result of 3 years of diligent product development. Led by former Meta AI Research engineers, our team has consistently anticipated how AI can revolutionize healthcare delivery. Our Machine Learning team continually leverages the latest advancements to unlock AI's full potential in healthcare. Yann LeCun, Meta's Chief AI Scientist and Turing award winner, is an advisor to Nabla. Product at Nabla Product development at Nabla is led jointly by Engineering and Product and organized into cross-functional squads. As a Product Manager in the ambient speech-to-text squad, you will join a team focused on speech and ambient intelligence, contributing end-to-end to the evolution of our real-time clinical audio stack. Your Team As a Product Manager on the Ambient Speech team, you will own the product strategy and execution for the voice intelligence layer at the heart of Nabla's AI assistant. Ambient speech is the foundation of the clinician experience: it determines what Nabla can reliably hear, understand, and turn into useful documentation and downstream actions. You will work in a cross-functional squad alongside ML engineers, software engineers, designers, data scientists, and clinical experts. Together, you will turn complex speech and audio capabilities — including transcription, speaker diarization, language detection, and real-time processing — into products that clinicians trust and use every day. What you'll do - Own the product vision, strategy, and roadmap for Nabla's ambient speech and voice intelligence capabilities - Develop a deep understanding of how clinicians use Nabla in real patient encounters, including the moments where audio quality, speaker attribution, latency, or transcription accuracy affect trust and adoption - Translate clinician needs and business priorities into clear product opportunities, requirements, and success metrics for the speech squad - Partner closely with ML engineers to define the highest-impact improvements across speech recognition, diarization, voice activity detection, principal-speaker detection, language detection, custom vocabulary, and real-time audio processing - Make thoughtful product trade-offs between accuracy, latency, cost, reliability, and time to market - Define and monitor product quality metrics that connect technical speech performance with clinician outcomes — such as perceived transcription quality, note quality, edit rates, successful capture rates, activation, retention, and support burden - Lead discovery efforts with clinicians, customers, and internal stakeholders to identify unmet needs across specialties, languages, modalities, and care settings - Design experiments and launch plans that validate new capabilities quickly while protecting the quality and reliability of the core clinical experience - Work with Design to create simple, intuitive experiences that make sophisticated speech technology feel seamless and trustworthy - Collaborate with platform, infrastructure, privacy, security, and downstream product teams to ensure ambient speech capabilities integrate reliably into note generation and future agentic workflows - Build alignment across Product, Engineering, Clinical, Go-to-Market, and leadership teams around priorities, progress, risks, and product decisions - Establish a strong feedback loop from production usage, customer feedback, and operational signals into the squad's roadmap and continuous improvement process Your DNA - 5+ years of technical product management experience, ideally building technical or workflow-critical products - Experience building products powered by machine learning models or working closely with ML teams - Strong product judgment and a demonstrated ability to identify high-value user problems, define a product strategy, and ship meaningful improvements - Experience working closely with engineers and comfort discussing technical systems, data quality, experimentation, APIs, latency, reliability, and product instrumentation - Exceptional ability to translate complex technical capabilities into clear user value, product requirements, and prioritization decisions - Strong analytical skills, including experience defining success metrics, interpreting product data, and using qualitative and quantitative evidence to make decisions - A user-obsessed mindset and strong empathy for clinicians operating in high-pressure environments - Excellent written and verbal communication skills, with the ability to create alignment across technical and non-technical stakeholders - Comfort operating in a fast-moving environment with incomplete information, competing priorities, and high ownership - Bonus: experience with voice AI, speech recognition, real-time systems, audio products, conversational AI, healthcare/clinical documentation, multilingual products, or B2B SaaS in complex frontline workflows LIFE AT NABLA When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making clinicians' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed. We come to work excited to leverage AI to do more for clinicians. We’re obsessed with our users’ satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it’s a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes. We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and we’re constantly snacking on chocolate or nuts! If this sounds like an environment you’ll thrive in, we look forward to reading your application! OUR VALUES AT NABLA Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion. Every day is a new chance to excel We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterday’s failures and do better every day. Stay humble There’s no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom — keeping focus on the bigger picture. Feedback is a gift We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions. Committed to diversity We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work. DIVERSITY & INCLUSION Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond. As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive. AVOID RECRUITMENT SCAMS: STAY SAFE AND INFORMED There is an active employment scam which is now using Nabla to collect personal information or financial scams. If you’re contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com http://nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.