Senior Operations Manager

<p>Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. </p><p></p><p>A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don&#39;t meet every bullet point, we encourage you to apply and join us to create the extraordinary.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2>Job Summary</h2><p>To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a <i><b>Senior Operations Manager</b></i> located in <i><b>Prai, Penang</b></i>.</p><p></p><p>Responsible for effectively managing all strategic operational processes and resources and managing an organization in order to achieve and maintain operational excellence.</p><p></p><p><b>What a typical day looks like:</b></p><ul><li><p>Manage appropriate staffing and inventory levels.</p></li><li><p>Oversee the assembly operations to meet corporate KOI.</p></li><li><p>Supervise production staff on work method and quality checkpoints.</p></li><li><p>Coordinate with other departments and other Flex sites to drive for excellence.</p></li><li><p>Coordinate efforts of operations team by establishing procurement, production and engineering services policies and practices.</p></li><li><p>Ensure ISO and safety standards are adhered to.</p></li><li><p>Report to Senior Management team in weekly operations reviews.</p></li><li><p>Coach and mentor Operations team.</p></li><li><p>Leverage industry practices and apply to internal systems and processes.</p></li><li><p>Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.</p></li></ul><p></p><p></p><p><b>The experience we’re looking to add to our team:</b></p><ul><li><p>Typically requires a bachelor’s degree or equivalent experience, with at least 9 years of operations experience including management.</p></li><li><p>Knowledge and experience in Medical Devices manufacturing and ISO13485 certification (advantageous but not mandatory).</p></li><li><p>Strong financial management capabilities, including budgeting, cost control, and delivering P&amp;L commitments.</p></li><li><p>Deep understanding of PCBA manufacturing processes and quality control practices.</p></li><li><p>Proven leadership experience in managing and motivating cross-functional teams within a matrix organization, with the ability to handle conflict resolution effectively.</p></li><li><p>Strong communication skills, with the ability to engage effectively across all levels—from shop floor to senior management.</p></li><li><p>Continuous improvement mindset, with a focus on process enhancement, waste reduction, and operational excellence.</p></li></ul><p></p><p></p><p><b>What you’ll receive for the great work you provide: </b></p><ul><li><p>Full range of medical benefits, dental, vision</p></li><li><p>Life Insurance</p></li><li><p>Paid Time Off</p></li><li><p>Allowances &amp; Bonuses*</p></li></ul><p></p><p></p><p>NB09</p><p>AA98</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2></h2><h2>Job Category</h2>Operations<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Required Skills:</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Optional Skills:</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We&#39;re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email </span><a href="mailto:accessibility&#64;flex.com" target="_blank"><span><span><span><span>accessibility&#64;flex.com</span></span></span></span></a><span> and we&#39;ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).</span></p>