Senior Manufacturing & Supply Chain Engineer

<p><span data-contrast="auto">Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">Noctrix Health is seeking a high-caliber </span><strong>Senior Manufacturing & Supply Chain Engineer </strong><span data-contrast="none">to drive our global manufacturing and domestic fulfillment strategy. This is an end-to-end "Cradle-to-Grave" operations role. You will manage our primary suppliers in Asia and secondary partners in the USA, lead technical validations (IQ/OQ/PQ) at supplier sites, and oversee our domestic DME (Durable Medical Equipment) fulfillment and RMA operations. The successful candidate will be a technical operator who can bridge the gap between engineering rigor and supply chain agility. </span><span data-contrast="auto">This position reports to the </span><strong><span data-contrast="auto">VP of Supply Chain & Operations. </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">**This is a full-time, in-person role based in Pleasanton, CA</span></strong><span data-contrast="auto">.**</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">Serve as the primary lead for Asia-based and USA-based contract manufacturers, managing supplier performance, costs, production schedules, and strategic partnerships</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Lead and perform IQ, OQ, and PQ validations at supplier facilities to ensure manufacturing lines meet Noctrix quality and compliance standards</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Collaborate with supplier engineers to optimize manufacturing processes, reduce scrap rates, and improve overall yield</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Travel internationally (primarily Asia) to conduct supplier audits, oversee production launches, and resolve technical issues on-site</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Analyze supplier capacity against sales forecasts to identify bottlenecks and lead long-term manufacturing scale-up planning</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Develop and manage global supply and demand models to balance international lead times with domestic demand fluctuations</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Execute strategic sourcing and procurement for components and finished goods</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Direct daily DME operations to ensure accurate, compliant order fulfillment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Manage and supervise DME technicians, setting priorities for fulfillment and technical work</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Design and implement custom tools (automation scripts, advanced trackers, ERP enhancements) to improve operational efficiency and fulfillment throughput</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Own the RMA process, performing physical investigations of returned medical devices to identify root causes and failure modes</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Provide closed-loop feedback to supplier engineers and internal R&D teams to drive continuous product and process improvement</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="none">7+ years in Supply Chain or Operations within the </span><strong><span data-contrast="none">Medical Device (ISO 13485/FDA)</span></strong><span data-contrast="none"> industry</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Hands-on experience with </span><strong><span data-contrast="none">IQ/OQ/PQ</span></strong><span data-contrast="none"> and manufacturing process validation</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Proven experience managing </span><strong><span data-contrast="none">Asia-based contract manufacturers</span></strong><span data-contrast="none"> and navigating global logistics</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Experience in a </span><strong><span data-contrast="none">DME environment</span></strong><span data-contrast="none"> using order fulfillment and shipping tools.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Strong ability to build/enhance tools (Advanced Excel/VBA, SQL, or Low-code platforms) to automate workflows</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Bachelor’s degree in </span><strong><span data-contrast="none">Engineering</span></strong><span data-contrast="none"> (Mechanical, Industrial, or Electrical) or a related technical field is strongly preferred</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Must be able to work at the office at least three days a week</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":240,"335559739":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Preferred:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="none">Deep understanding of DMEPOS quality standards.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Experience in Lean Manufacturing or Six Sigma (Green/Black Belt)</span></li> <li><span data-contrast="none">Ability to troubleshoot hardware and perform root-cause analysis</span></li> </ul> <p><strong><span data-contrast="auto">Compensation:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <ul> <li data-leveltext="●" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Base pay: $125,000–$150,000 per year + bonus + stock options</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></li> </ul>