Senior Manager, QC Analytical-1

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

This is a hybrid role with a minimum of 50% onsite at the Cell Therapy Facility in Devens, MA, with flexible hours and occasional as-needed, off-hours support for urgent needs, typically handled remotely.

Bristol Myers Squibb is seeking a Senior Manager for QC Analytical at the Cell Therapy Facility (CTF) in Devens, MA. This role supports the QC analytical operations team, develops and reports KPIs for performance, and oversee QC projects.  Maintain high team performance and drive continuous improvement initiatives using operational excellence tools. Collaborate with managers across the QC network to harmonize best practices.

Duties/Responsibilities

• Lead and oversee the QC Analytical lab, ensuring effective, timely, and efficient testing and data review for in-process, release, and stability testing of clinical and commercial cell therapy drug product.

• Lead by example to foster a culture of teamwork, safety, quality, and operational excellence, and embed BMS values within operational activities.

• Develop, track, trend, and report KPIs for QC Analytical performance (e.g., turnaround time, right-first-time, backlog). Drive continuous improvement initiatives using operational excellence tools.

• Own one or more QC programs or functional areas. Lead the team to develop, deploy, and maintain the program.

• Hire, mentor, and develop team members to support business operations and career development. Provide developmental feedback and coaching, and create a collaborative environment that enhances team performance and integration across site departments.

• Approve test methods, procedures, and documents to ensure operational alignment and compliance with corporate policies and procedures.

• Approve change controls, investigations, deviations, and CAPAs; drive meaningful root cause analysis and effective corrective and preventive actions. Support local and network quality events and QC Analytical impact assessments.

• Serve as QC Analytical representative and escalation point for cross-functional partners. Foster communication across shifts and between QC Technical Support, QC Operations, and other CTF teams.

• Collaborate with managers across the QC network to harmonize best practices.

• Communicate effectively with senior management regarding performance, roadblocks, risks, and resource needs.

• Responsible for cGMP and data integrity compliance in all aspects of laboratory operations. Represent the department in regulatory inspections and internal/external audits.

• Provide on-call and shift coverage support as needed to support QC analytica operations.

• May directly manage QC analytical analysts.

• Perform other tasks as assigned.

Reporting Relationship

Associate Director, QC Analytical

Qualifications

Specific Knowledge, Skills, Abilities:

• Demonstrated leadership and management skills, including establishing strategic direction and goals, and guiding execution while fostering a team-based environment.

• Experience with various bioanalytical techniques (cell-based assays, ELISA, qPCR, flow cytometry) and associated equipment.

• Experience with laboratory LIMS, ELN, data analysis systems (e.g., DeltaV), and ERP systems (e.g., SAP) preferred.

• Ability to work in a highly regulated environment and follow regulatory requirements and GMPs.

• Advanced ability to work collaboratively in a high-paced team environment, meet deadlines, and prioritize work from multiple teams and projects.

• Strong written and verbal communication and interpersonal skills; advanced ability to communicate effectively and concisely with peers, department management, and cross-functional partners.

• Ability to apply Lean, Six Sigma, and Risk Management concepts and tools.

• Excellent organizational and critical thinking skills, problem solving, and decision-making abilities.

• Proficient with Excel, Visio, PowerPoint, and other common software applications.

Education/Experience/Licenses/Certifications:

• Bachelor's degree or equivalent required, preferably in science. Advanced degree preferred. An equivalent combination of education and experience may substitute.

• 10+ years of relevant laboratory work experience, preferably in a regulated environment.

• 4+ years of management and people leader experience.

• Demonstrated success working in a high-performing and results-driven environment.

Job Safety Requirements & Essential Physical Demands    

• Ability to perform lifting tasks up to 20 lbs (9 kg) at floor and waist height. Ability to lift up to 10 lbs (4.5 kg) overhead as well as push or maneuver carts to transport materials between locations.    

• Ability to perform frequent pipetting and related laboratory tasks within a biological safety cabinet, including extended periods of seated work.  

• Ability to independently don, doff, and wear required personal protective equipment such as but not limited to lab coat/frock, gloves, safety glasses/face shield for prolonged periods while performing laboratory work.  

• Ability to safely handle and use chemical disinfectants, flammable materials, and hazardous chemicals.   

• Work may involve handling of dry ice, liquid nitrogen, and cryogenically cooled materials.  

• Ability to use step stools while reaching and handling materials. 

• Ability to work in a Biosafety Level 2 (BSL-2) environment. 

• The laboratory employee is responsible for performing work safely in accordance with EHSS procedures. This includes identifying and controlling risks, proper use of personal protective equipment (PPE), safe handling of chemicals and biological agents, compliance with waste and emergency procedures, and active participation in training and safety programs. 

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Devens - MA - US: $124,590 - $150,977

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.comwith the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1608176 : Senior Manager, QC Analytical-1