Senior Manager, PLM Solution Architecture

<h1><b>Role: Senior Manager, PLM Solution Architecture</b></h1><p><b>Location: </b>Kharadi, Pune</p><p></p><p></p><p><b>Life Unlimited.</b><span> At Smith&#43;Nephew, we design and manufacture technology that takes the limits off living.</span><br />The Senior Manager PLM Solution Architecture is responsible to lead team of PLM architects to deliver solutions and services that measurably improve IT and the business R&amp;D KPIs - while <span>efficiently/effectively</span> leveraging internal and external IT capability.</p><p></p><h2><b>What will you be doing?</b></h2><h2>Strategic Leadership &amp; Roadmap Execution:</h2><ul><li>Lead the development and execution of the PLM roadmap in alignment with business priorities.</li><li>Collaborate with cross-functional teams to define, publish, and gain buy-in for strategic initiatives.</li><li>Act as a strong negotiator and decision-maker, balancing trade-offs and driving consensus.</li></ul><h2>Team &amp; Stakeholder Management</h2><ul><li>Manage a team of PLM architects, fostering a culture of accountability, innovation, and continuous improvement.</li><li>Engage with stakeholders across R&amp;D, Clinical, and IT to ensure alignment and transparency.</li><li>Lead from the front—be hands-on when needed and inspire technical excellence.</li></ul><h2>Technical Expertise &amp; Delivery</h2><ul><li>Provide architectural oversight for PTC Windchill and integrated systems (NX, SolidWorks, AutoCAD, etc.).</li><li>Drive data migration strategies from legacy PLM systems with a focus on data quality and integrity.</li><li>Ensure architectural integrity and adherence to security and compliance standards.</li><li>Oversee customization efforts including ESI Web and multi-CAD integrations.</li></ul><h2>Service &amp; Operations Management:</h2><ul><li>Ensure availability, reliability, and maintainability of Windchill applications.</li><li>Manage vendor relationships and coordinate BAU service delivery.</li><li>Monitor and improve service performance, outage response, and continuity planning.</li></ul><h2>Project &amp; Enhancement Delivery:</h2><ul><li>Lead agile delivery of projects and enhancements, ensuring scope, schedule, and quality targets are met.</li><li>Operate a metrics-based management system to track and report progress.</li><li>Collaborate with IT competency centers and shared services for efficient execution.</li></ul><p></p><h2><b>What will you need to be successful?</b></h2><ul><li>Education: - Requires Bachelor&#39;s degree in computer science / information technology or equivalent experience.</li><li><b>Licenses/ Certifications:</b><span> Training/certification</span> in ITIL, Agile, Project Management preferred.</li><li><b>Experience:</b> <b>18&#43; years of progressive experience in PTC Windchill or similar PLM platforms </b>(e.g., Agile, eMatrix), with a strong focus on solution architecture, service delivery, and team leadership in global, complex environments.</li><li>Proven track record of<b> leading PLM initiatives in regulated industries, preferably MedTech, with deep understanding of compliance, validation, and documentation requirements.</b></li><li>Extensive experience in managing<b> PLM services across multiple geographies and sites, including vendor and partner coordination.</b></li><li>Demonstrated success in data migration, system integration, and customization of PLM platforms, including CAD/CAE tools and design transfer systems.</li><li>PLM Solution Leadership: <b>Expertise in leading and supporting enterprise-grade PLM solutions (PTC Windchill, Agile, eMatrix), including integrations with CAD (NX, SolidWorks, AutoCAD), CAE, simulation, and design transfer tools.</b></li><li>Service &amp; Delivery Management: Strong command of ITIL disciplines and service lifecycle management, with experience in maintaining high availability, reliability, and performance of PLM systems.</li><li>Stakeholder Engagement: Effective communicator and negotiator, capable of engaging with stakeholders at all levels to define, align, and execute strategic roadmaps.</li><li>Team Leadership: Proven ability to build and lead high-performing, collaborative teams.</li><li>Maintains composure under pressure and fosters a culture of accountability and resilience.</li><li>Vendor &amp; Partner Management: Skilled in managing third-party service providers, ensuring delivery quality, compliance, and alignment with business goals.</li><li>Global IT Operations: Experience managing IT services across multiple regions and time zones, ensuring consistent service delivery and operational excellence.</li><li>Decision-Making &amp; Prioritization: Strong analytical and decision-making skills, with the ability to evaluate trade-offs, prioritize initiatives, and drive consensus across business and technical teams.</li></ul><p></p><p><b>You Unlimited.</b></p><p>We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.</p><p><b>Inclusion &#43; Belonging: </b>Committed to Welcoming, Celebrating and Thriving. Learn more about Employee Inclusion Groups on our website (<a href="https://www.smith-nephew.com/" target="_blank"><span><span><span><span><span><span>https://www.smith-nephew.com/</span></span></span></span></span></span></a>).</p><p><b>Other reasons why you will love it here!</b></p><ul><li><b>Your Future: </b>Major medical coverage &#43; policy exclusions and insurance non-medical limit. Educational Assistance.</li><li><b>Work/Life Balance: </b>Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.</li><li><b>Your Wellbeing: </b><span><span><span><span>Parents/Parents-in-Law’s</span></span></span></span> Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.</li><li><b>Flexibility</b>: Hybrid Work Model (For most professional roles)</li><li><b>Training: </b>Hands-On, Team-Customized, Mentorship</li><li><b>Extra Perks: </b>Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.</li></ul><p><b>#LI-DP1</b></p><div><p style="text-align:inherit"></p><p style="text-align:left">Stay connected by joining our <a href="https://smithnephew.wd5.myworkdayjobs.com/External/page/4ba17039009510002b17ea5e89c40000" target="_blank">Talent Community</a>.</p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>We&#39;re more than just a company - we&#39;re</span><span> a community! Follow us on <a href="https://www.linkedin.com/company/smith-&amp;-nephew/" target="_blank">LinkedIn</a></span></span><span><span> to see how we support and empower our employees and patients every day. </span> </span></p><p style="text-align:left"><br /><span>Check us out on <a href="https://www.glassdoor.com/Overview/Working-at-Smith-and-Nephew-EI_IE10233.11,27.htm" target="_blank">Glassdoor</a></span><span> for a glimpse behind the scenes and a sneak peek into </span><b>You. Unlimited.</b><span>, life, culture, and benefits at S&#43;N.</span></p></div><div><p style="text-align:inherit"></p></div><div><p style="text-align:left"><span><span>Explore our </span></span><a href="https://www.smith-nephew.com/en/" target="_blank">website</a><span><span> and learn more about our mission, our team, and the opportunities we offer.</span></span><span> </span></p><p style="text-align:inherit"></p></div><p style="text-align:inherit"></p>