Senior Manager, Maintenance Operations

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Job Description

Position Overview:

The Senior Manager of Maintenance Operations in Malaysia will lead a team of Maintenance Engineers and Technicians, ensure their daily activities support business objectives, comply with cGMP requirements, and manage their performance/development. The Manager, Engineering Maintenance must put the safety of our people and patients first, be focused on quality, self-directed, a motivated team player, and a willing trainer—eager to gain and share new knowledge.  The normal schedule for this role is Monday through Friday but the plant is a 24/7 operation and will require flexibility to maintain standards across all shifts.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes.  Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas. 

Responsibilities:

• Ensure compliance with safety rules, quality policies, and employee guidelines.

• Establishes operational objectives and work plans, and delegates assignments to subordinate engineers.

• Senior management reviews objectives to determine success of operation.

• Involved in developing, modifying, and executing company policies that affect immediate operations and may also have company-wide effect. 

• Exercises supervision in terms of costs, methods, and staffing. 

• Formally evaluates performance of team members and champions professional development of team. Manage attendance as part of team performance and coverage for absence/vacation requests.

• Build the capability of the Maintenance Engineers and Technicians with the manufacturing equipment and establish daily work standards to maintain equipment reliability.

• Use Lean principles and tools to drive a continuous improvement culture to improve safety, quality, efficiency, and cost.

• Direct interaction with the manufacturing equipment including station set-up and troubleshooting using hand tools, measurement tools, machine documents, specialty gages, and high-speed filming equipment.

• Develop training plans and material, create preventive maintenance tasks and work plans, write SOPs, and verify activities are performed as specified in documented work instructions.

• Lead root-cause investigations, deploy corrective actions and develop preventive actions to eliminate recurrence.

• Thoroughly document improvement activity using the maintenance database, adequately communicate maintenance issues to appropriate people (e.g., engineering manager, planner, engineering, etc.)

• Responsible to report safety, quality, and regulatory compliance concerns to leadership.

• Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. 

• Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. 

• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.

• Perform other duties as required.

Education and Experience:

• Bachelor’s Degree, or an equivalent combination of education and experience.

• 10+ Years of experience with maintenance, repair, and setup of complex electro-mechanical assembly equipment.

• 5 Years of experience supervising or leading maintenance, repair, and improvement activities in a high-volume production environment.

• Process oriented and uses data to make decisions.

• Ability to fulfill job responsibilities in a fast-paced/high-volume production environment. 

Preferred Skills and Competencies:

• Engineering Technician Diploma or Associates Degree.

• BS in an engineering discipline a plus.

• Proficient in computer skills, MS Word, Excel, Power Point, Outlook.

• Experience with computerized maintenance management systems, SAP preferred.

• Requires mechanical aptitude, technical ability, and problem-solving skills, ability to read and understand technical drawings and manuals.

• Technical knowledge of cam driven linkages, discrete component assembly, and automation.

• Familiarity with HMIs / GUIs (Machine user interfaces).

• Previous experience working in a clean room environment.

• Hands-on technical ability with assembly methodologies including locational methods, setup at assembly, pneumatic actuators, servo motors, limit switches, sensors, robotics, etc.

• Experience working in a regulated industry; Consumer products or Life Sciences preferred.

• Have strong interpersonal and communication skills.

• Excellent attention to detail, organizational skills, and rigorous process discipline.

• Ability to adapt quickly to changes in daily work plans and unplanned issues on equipment, maintaining a focus on productivity without compromising safety or quality.

• Thirst for knowledge and intense curiosity.

• Sound decision making using data.

• Multi-language fluency preferred (English and Malay)
   

Physical Requirements (if applicable):          

• Able to work all shifts and some weekends as required to support business objectives.

• Possess the ability to stand and move for long hours per shift.

• Required to reach above shoulder frequently and below waist occasionally.

• Required to push and pull.

• Ability to lift 9 kg occasionally, 2-9 kg frequently.