Senior Manager, Lab Methods

Job Description

Senior Manager, Lab Methods

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Join a team that is passionate about using data, analytics, and insights to drive decision-making and create custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Centre helps ensure we can manage and improve each location, from investing in the growth, success, and well-being of our people to making sure colleagues from each IT division feel a sense of belonging, to managing critical emergencies. Together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

Role Overview

The Digital Labs Organization is looking for an experienced Lab Execution System- Solution Architect to lead the strategic design, implementation, and sustainment of our cloud-based Lab Execution System. The successful candidate will have a strong background in cloud architecture, API management, and integration strategies to ensure the seamless and secure flow of data between systems. This role involves working with various stakeholders to align technical solutions with business needs and regulatory requirements.

What will you do in this role:

• Digital Architecture: Drive the technical implementation and sustainment of the Lab Execution System to create robust, user-friendly, and compliant digital architecture and related processes such as backup, archival, access, change control, and licensing.
• Manage and Support Integrations: Handle API calls related to the Lab Execution System, authentications, automatic user creation, and firewall rules.
• Documentation and Reporting: Maintain comprehensive documentation of cloud architecture, integrations, and relevant standard operating procedures.
• Stakeholder Collaboration: Collaborate with clients and stakeholders to gather and document business requirements, ensuring a clear understanding of their needs.

Additionally, collaborate with information security, business, and IT stakeholders to implement information access policies and rules of use, explaining complex issues and building alignment around them.

• Configure Lab Execution System modules based on business requirements and best practices.
• Develop test plans, execute testing scenarios, and validate solutions to ensure they meet business and functional requirements.
• Provide training to end-users and create user manuals or documentation to facilitate knowledge transfer.
• Identify and resolve functional issues, providing ongoing support to users and troubleshooting as necessary.
• Stay current with LIMS & Lab Execution System best practices and emerging trends, making recommendations for enhancements and optimizations.
• Define, monitor, and manage Service level Agreements (SLAs) to align with business objectives.

What Should you have:

• Bachelor’s degree in information technology, Life science or related field.
• Minimum of 5-7 years hands on experience and in-depth knowledge of LIMS or Lab execution system.
• Experience with API-related standards, tools, and technologies - HTTP, OAuth 2.0 etc.
• Experience with cloud technologies (AWS, Azure)
• Proficient with at least one programming language.
• Knowledge of information architecture frameworks, processes, and technology to address critical data challenges and future needs
• Excellent problem-solving skills and attention to detail.
• Proficient with system documentation and SDLC processes
• Strong understanding of business processes and the ability to translate them into Lab Execution System solutions.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Excellent project management skills with familiarity with agile tools like JIRA, Confluence.

Nice to haves:

• Experience with laboratory system like Bovia One Lab, Labware LIMS
• Experience with IT delivery with larger teams in large scale Lab Execution System implementation project.
• Familiarity in Laboratory testing processes, preferably Pharmaceutical or Life Sciences.
• Experience with automated testing tools like TOSCA/ HP Quality center.

Who we are: 

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
 

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/22/2026

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