Senior Manager, Global Logistics and Transportation (Hybrid - Acton, MA)

Job Summary

We are looking for an experienced supply chain and logistics leader to oversee and optimize our global transportation and logistics operations across the United States, Malaysia, Costa Rica, and key international distribution partners. In this role, you will lead transportation strategy, manage carrier relationships, oversee budgets and freight costs, drive continuous improvement initiatives, and ensure the efficient movement of products, components, and equipment throughout our global supply chain. You will work closely with teams across Supply Chain, Manufacturing, Procurement, Distribution, and Finance to improve service levels, reduce costs, and support business growth. The ideal candidate has a bachelor’s degree in Business, Supply Chain, Engineering, or a related field, 7-10 years of logistics, distribution, and transportation management experience, strong analytical and financial skills, advanced Excel proficiency, and the ability to influence cross-functional teams and external partners. Experience in the medical device or pharmaceutical industry and familiarity with SAP are preferred.

Job Title: Senior Manager, Global Logistics and Transportation

Department: Global Manufacturing and Supply Chain

FLSA Status: Exempt

Position Overview:

The Senior Global Logistics and Transportation Manager is responsible for providing strategic leadership, support, and direction to related teams within the United States, Malaysia, and Costa Rica transportation and logistics groups.

This role ensures the efficient and cost-effective management of our global transportation providers and carriers, overseeing daily operations, and maintaining relationships with domestic and international shipping partners.

The position is accountable for the performance and results of the transportation sub-function, contributing to the development and execution of business plans and strategies to achieve key organizational objectives.

The role reports to the Director of Trade Compliance & International Logistics.

Key Responsibilities:

• Leadership and Management:

• Provides leadership support to logistics personnel in the United States and partnered logistics teams in Malaysia, Costa Rica, EU, and UK.

• Develop departmental or team plans to meet the transportation and logistics needs of the business.

• Contributes to and influences transportation and logistics strategy to achieve key business objectives.

• Operational Management:

• Owns and manages the daily domestic and international logistics operations, budget.

• Advises and participates in rate negotiations with existing and potential transportation carriers.

• Analyze freight costs and drive improvements in efficiency and cost as needed to support inbound and outbound shipments.

• Develops, creates, and maintains processes and reporting metrics to identify opportunities for cost reduction and service improvement.

• Supports the Annual Operating Budget through oversight of assumed expenses and accurate cost forecasting.

• Responsible for overseeing the monthly freight accrual process for all global transportation expenses ensuring timely payments to service providers and accurate cost allocation to internal departments.

• Accountable for support and execution of our global transportation strategy for movement of finished product, components, equipment, etc. managed by the logistics group within the United States, Malaysia, and Costa Rica.

• Works closely with our contracted distributor in Europe, United Kingdom, and Australia to monitor transportation costs and meet our delivery needs.

• Strategic Planning and Execution:

• Drives continuous improvement in transportation lanes to support manufacturing goals, with a focus on lead time and freight costs.

• Responsible for reporting key metrics and providing updates to the senior leadership team on performance and external factors affecting our global supply chain. 

• Creating and delivering monthly KPIs, providing analysis, monitoring, measuring, and influencing service and cost targets.

• Required to prepare tenders or RFPs as needed to replace or add additional service partner capabilities to meet the growing transportation needs of the business.

• Cross-Functional Collaboration:

• Engages with our Supply Chain Planning, Operations, Distribution, Procurement, and Finance teams, as well as other cross-functional groups, to meet organizational goals.

• Effectively influences third parties and cross-functional teams to drive improvement within the supply chain and operations environment.

Education and Experience:

• BA/BS in Business, Supply Chain, Industrial Engineering, or a related field.

• 7-10 years of experience in Supply Chain, Logistics, Distribution, and Transportation Management. OR MS and 5+ years.

• Prior experience in the Medical Device/Pharmaceutical industry is a plus.

Skills and Competencies:

• Strong analytical, statistical, and critical thinking skills with knowledge of freight payment and statistical modeling techniques. 

• Advanced proficiency in Microsoft Excel and MS Office suite.

• Experience with SAP Software is preferred.

• Excellent and professional communication skills required to build and maintain relationships with vendors, transportation carriers, and logistics service providers.

• Ability to influence and collaborate with others through demonstrated expertise.

• Strong service orientation and ability to manage budget and financial cost controls within operations.

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office). #LI-Hybrid

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $136,900.00 - $205,300.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.