Senior Manager – Consent and Preference Management

<p style="text-align:left"><b>Job Description Summary</b></p>The Senior Manager (Product Lead) – Consent &amp; Preference Management (CPM) collaborates closely with cross functional teams to refine and manage the product backlog, ensuring that customer needs and business goals are translated into actionable deliverables. By supporting the Product Owner, the Product Lead plays a key role in driving day to day progress and ensuring that the product roadmap is implemented successfully for Consent &amp; Preference Management as a core Digital Trust capability.<br>The role is primarily focused on CPM, while remaining connected to the broader Digital Trust ecosystem and related capabilities where relevant.<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><h3><b>1 Product Ownership Support &amp; Roadmap Delivery</b></h3><ul><li><h3>Supports the Product Owner by refining and articulating the product’s <b>“What”</b> and <b>“Why”</b> based on a deep understanding of customer needs.</h3></li><li><h3>Supports the Product Owner in defining the <b>gold standard</b> for launching CPM platform capabilities.</h3></li><li><h3>Works with the Product Owner to <b>manage and refine the product backlog</b>, ensuring alignment with strategic objectives.</h3></li><li><h3>Collaborate with the team to <b>develop and adjust the product roadmap</b> as priorities evolve.</h3></li><li><h3>Owns the end‑to‑product<b> roadmap across product lifecycle stages</b>.</h3></li></ul><h3></h3><h3><b>2 Cross‑Market Harmonization</b></h3><ul><li><h3>Harmonizes the <b>consent &amp; preference structure</b> across top markets according to global strategy and market needs, building a foundation for <b>global scale</b>.</h3></li><li><h3>Helps align product and business goals across teams to support the <b>future operating model</b>.</h3></li></ul><h3></h3><h3><b>3 Requirements, Quality &amp; Delivery Readiness</b></h3><ul><li><h3>Partners with Product Managers and Business Analysts to <b>write and refine epics and user stories</b>.</h3></li><li><h3><b>Identifies requirement gaps, misalignment, or ambiguity early</b> and coordinates resolution across stakeholders.</h3></li><li><h3>Undertakes <b>defining acceptance criteria</b> and testing features and functionalities from a <b>user perspective</b>.</h3></li></ul><h3></h3><h3><b>4 Alignment &amp; Stakeholder Management</b></h3><ul><li><h3><b>Acts as the connector</b> between Business Product Owners, Technical Product Owners, country teams, and platform owners to ensure a <b>shared understanding of business needs and delivery requirements</b></h3></li><li><h3>Assists in maintaining the <b>stakeholder map</b> and informs <b>prioritization decisions</b> for the product roadmap.</h3></li><li><h3>Coordinates alignment across Business, Technical, and Market teams to <b>mitigate risk and unblock delivery dependencies</b>.</h3></li><li><h3>Fosters <b>team autonomy and psychological safety</b> while addressing organizational blockers and dependencies for smooth delivery.  </h3></li></ul><h3></h3><h3><b>5 Market Readiness &amp; Capability Adoption</b></h3><ul><li><h3>Supports markets in <b>understanding CPM functionality</b> and aligning it to local engagement models.</h3></li><li><h3>Guides markets through <b>requirement intake, readiness assessment, and activation planning</b>.</h3></li><li><h3>Validates that newly delivered features are <b>usable and fit‑for‑purpose</b> through business‑oriented acceptance review.</h3></li></ul><h3></h3><h3><b>6 Capability Harmonization &amp; Governance (Digital Trust Lens)</b></h3><ul><li><h3>Promotes <b>standardization and reusable patterns</b> to ensure scalable growth of CPM (and related Digital Trust products) as global capabilities.</h3></li><li><h3>Ensures business use cases align with <b>global data standards</b> and key cross‑product processes (e.g., CRM, SFMC, CDP, Web/Portal, MDM, DPDAI).</h3></li><li><h3>Provides <b>technical expertise on industry best practices and product‑specific standards</b> to guide development and strategy.</h3></li></ul><h3></h3><h3><b>7 Ecosystem Integration &amp; Implementation Support</b></h3><ul><li><h3>Designs a <b>forward‑thinking customer engagement ecosystem</b> and supports its integration with future systems</h3></li><li><h3>Facilitates <b>technical discussions with vendors</b> to ensure alignment of product requirements and integration solutions.</h3></li><li><h3>Offers <b>implementation support and expertise</b> to ensure smooth deployment, troubleshooting, and operational success.</h3></li></ul><h3></h3><h3></h3><h3><b>Essential Qualifications &amp; Experience</b></h3><ul><li><h3>Bachelor’s or Master’s degree in Marketing, Technology, Data Science, or a related field.  </h3></li><li><h3>Deep understanding of <b>MarTech platforms and architecture</b>. Proven experience in driving business use cases for omnichannel journeys using MarTech ecosystems, including OneTrust, CRM, MDM, Consent Management, Web Analytics, and campaign tools.</h3></li><li><h3>Experience in leading <b>global‑scale implementations and transformation initiatives</b> related to customer data.</h3></li><li><h3>Experience working in <b>regulated or pharma environments</b> is preferred.</h3></li></ul><h3></h3><h3><b>Leadership &amp; Soft Skills</b></h3><ul><li><h3><b>Strategic and systems thinker</b> with a solid grasp of data‑driven marketing transformation.</h3></li><li><h3>Strong <b>stakeholder management skills</b>, with the ability to influence in a highly matrixed global organization.</h3></li><li><h3><b>Exceptional communication and storytelling skills</b>, especially in translating data and architecture concepts into business value.</h3></li><li><h3><b>Ownership mindset</b> with a passion for building scalable, sustainable marketing data solutions.</h3></li></ul><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model