Senior Manager, Commercial Excellence – Japan (6‑month)

Our Advanced Wound Management (AWM) department develops innovative solutions to improve patient outcomes and support faster, safer healing. By combining cutting-edge products, clinical expertise, and education, AWM helps healthcare professionals deliver optimal wound care and advance the future of treatment.

Role Overview

The Senior Manager will drive key commercial improvements over a 6‑month period, focusing on:

• Segmentation & Targeting
• Opportunity Management & Pipeline Discipline
• Sales Force Effectiveness (SFE) & Productivity

Also responsible for partnering in CRM capability development with business stakeholders and IT.

Key Responsibilities

• Lead customer/account segmentation and targeting strategies tailored to Japan
• Develop opportunity management processes and sales pipeline KPIs
• Assess and enhance SFE practices, territory optimization, and incentive structures
• Guide CRM deployment and adoption, translate requirements into user stories, and deliver training
• Engage with local and global teams for seamless change management
• Establish success metrics and document processes for post-assignment continuity

Qualifications & Experience

• Bachelor’s degree is required; Master’s/MBA is preferred.
• 8+ years in MedTech, Pharma, Healthcare, or B2B commercial roles.
• Strong background in Commercial Excellence/SFE/CRM solutions.
• Analytical skills with proven ability to generate actionable insights.
• Cross-functional experience and stakeholder influencing capability.
• Fluent in Japanese and business-level English.

Desirable:

• Prior Japan commercial excellence/sales ops experience
• Salesforce.com or similar CRM platform proficiency
• Change management and training experience

Competencies

• Commercial acumen, execution focus, analytical thinking
• Influencing, communication, collaboration skills
• Change leadership and learning mindset