Senior Learning Manager, WW Medical Learning Haem/IMM

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The WW Medical Learning Team plays a critical role in ensuring that healthcare providers are educated on the appropriate use of BMS medicines and have the information they need to improve outcomes for their patients. We develop and deploy strategies, tools, education, and skill building to empower medical colleagues with field facing responsibilities across the globe to perform effectively and compliantly, ensuring high quality scientific exchange with the healthcare community.

 

About the Team

The WW Medical Learning Team develops and deploys tools, education, and skill-building resources to equip medical colleagues with field-facing responsibilities across the globe to perform effectively and compliantly — enabling high-quality scientific exchange with the healthcare community.

 

The Role

The Sr. Manager, WW/International Markets Medical Learning – embodies our medical mission by supporting our medical teams, i.e., Medical Science Liaisons, (MSLs). This role focuses on becoming the trusted partner of choice to a broad set of stakeholders, driving scientific exchange and collection of timely insights that can create measurable medical impact on patient outcomes, ultimately advancing science and enhancing patient access to our medicines.

 

This home office-based position is to manage the planning, development, implementation, execution, and optimization of training programs under strategic oversight and guidance from an Associate Director (AD), WW Medical Learning. It is a flexible, agile hands-on, execution-focused role responsible for building, coordinating, and delivering scientific training programs for field-facing medical colleagues across international markets.

 

This individual may be asked to support training across multiple therapeutic areas as needed to meet the changing demands of the business. To better understand the training needs of FM, the Sr. Manager will be asked to collaborate closely with US Medical Learning (USWWML) colleagues, WW Commercialization Learning functions, home office Medical, and Medical Communications/Med Engagement excellence teams to share, co-create, and leverage existing content where applicable.

 

This role requires navigating a complex matrix environment to construct and execute training plans in alignment with medical matrix teams and will be primarily focused on the day-to-day creation, delivery, and management of training content and curricula across TA/indications based on priorities and the book of work.

 

Who You Will Work With

This role reports to the Director, WW/International Markets Medical Learning, with a dotted line to an Associate Director, WW/International Markets Medical Learning, based on the allocated book of work.

The Sr. Manager will spend the majority of their time actively collaborating and executing alongside:

• Global Medical Affairs
• International Markets Medical Enablement
• WW Commercialisation Learning Centre of Excellence
• Medical Excellence
• US Medical Learning
• International Markets Field Medical (FM) and Head of Medical (HOM) stakeholders

The primary goal is to build and execute training plans that directly support the medical field teams.

 

What You Will Do

Training Planning & Execution

• Build and execute annual training plans for field-facing medical colleagues across international markets, in line with direction provided by the Associate Director.
• Coordinate and deliver launch readiness training for new indications and data releases, ensuring scientific content is accurate, timely, and compliant with BMS SOPs.
• Organize and run tiered training programs for clinical trials, matching content to Field Medical capability levels and specific market needs.
• Manage training calendars, timelines, and logistics to ensure all programs are delivered on schedule and within scope.

 

Cross-Functional Collaboration

• Work directly with Global Medical Affairs, International Markets Medical Enablement, and US Medical Learning teams to co-create, adapt, and localize training content.
• Actively coordinate with the Associate Director to embed therapeutic area-specific training priorities into learning programs.
• Liaise with US Medical Learning, Medical Engagement Excellence, WWCL Medical Enablement, WW Commercialization Learning, WWCL COE, R&D, Medical Communication (list not exhaustive) to identify existing content that can be leveraged or adapted, avoiding duplication of effort.

 

Training Development & Delivery

• Design, build, and facilitate live and virtual training sessions for field-facing medical colleagues, applying adult learning principles.
• Run scientific onboarding programs for new medical colleagues, ensuring they are field-ready within defined timelines, in collaboration with medical colleagues.
• Develop and maintain continuous learning curricula, including modules, assessments, and refresher content.
• Collect and analyze training feedback, assessment results, and performance data to identify gaps and implement improvements.

 

Operational Excellence

• Maintain and update training archives, records, and documentation in full compliance with BMS SOPs and regulatory requirements.
• Execute knowledge retention activities such as assessment programs and post-congress update sessions in coordination with the Associate Director.
• Track and report on training completion rates, assessment scores, and program effectiveness metrics on a regular basis.
• Manage administrative tasks associated with training programs, including vendor coordination, material production, and system updates

 

What You Bring

• Science-based degree required; Advanced degree (APN/NP, PA, MS, MD, PharmD, PhD) preferred
• 1-2 years of pharmaceutical/biotech or relevant industry experience as a field MSL or similar field-based/office-based role (fellowship experience counts),
• Demonstrated experience in medical training delivery, scientific communication, and applying adult learning principles
• Strong project management skills — ability to manage multiple programs and deadlines simultaneously
• Proven ability to facilitate training sessions to diverse audiences, including large group presentations
• Experience working across cross-functional teams and managing multiple stakeholder relationships

Ability to travel up to ~10% based on business requirements

#LI-Hybrid

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Bristol Myers Squibb is Disability Confident – Employer

A UK Government scheme

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606519 : Senior Learning Manager, WW Medical Learning Haem/IMM