Senior Facility Quality Systems Specialist

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Senior Facility Quality Systems Specialist is a senior-level quality systems professional within Global Facilities Services (GFS) who owns facility Quality Management System (QMS) compliance across the full GFO site network, driving GFO's move toward a single, centralized quality systems standard in place of site-by-site management, and executing the concepts and priorities set by Quality Systems leadership into site- and program-level action. This role owns training programs, investigations, audits, and CAPA management, and drives continuous improvement activities. Across GFS facilities, this includes ensuring CMMS (Maximo) data integrity, owning cross-site compliance metrics governance and business operations projects supporting GFO's centralization strategy (e.g., CMMS standardization and digital change-control rollout), leading deployment of quality processes, quality systems documentation and protocol development, and directing training curriculum design and rollout. 

The successful candidate will apply strong working knowledge of GMP/GxP requirements, exercising independent judgment while partnering with and influencing cross-functional teams to advance a culture of quality, compliance, and operational excellence.

This role will use AI-assisted tools to support day-to-day activities and will help shape how those tools are applied within the team, consistent with BMS's broader direction toward AI adoption across the organization. 

Key Responsibilities:

Training Curriculum & Deployment Leadership 

• Own review and validation of training curricula, ensuring assigned courses correctly map to role, process, or system, and recommend curriculum design changes. 

• Lead coordination of training deployment during system rollouts and process changes, including accountability for completion tracking across affected personnel. 

• Independently identify, resolve, and root-cause training gaps or curriculum discrepancies surfaced during audits, rollouts, or process reviews, and drive preventive action. 

Compliance & Quality Operations 

• Own procedural documentation (SOPs/WIs) for assigned quality-related procedures, ensuring content accuracy, timely revision, and alignment with corporate quality requirements.
• Lead initiation, tracking, and resolution of deviations, non-conformances, CAPAs, and change controls, including complex or cross-site issues. 

• Own quality metrics reporting and analysis, identifying trends and recommending corrective direction to leadership. 

• Lead investigations, including scoping, root-cause analysis, documentation of findings, and follow-up action tracking. 

• Lead risk assessments and continuous improvement initiatives, often as the facilitator or owner. 

• Own facilities compliance metrics and dashboard/reporting tools such as Power BI, including design of new reporting views. 
• Own day-to-day management of SharePoint tracking, collaboration sites, and QE reporting tools supporting the broader Quality Systems program.

Audit & Inspection Readiness 

• Lead internal and external audit support, including organizing information and responding to information requests, and serving as a point of contact for auditors. 

• Own inspection readiness across areas of responsibility, proactively identifying gaps. 

• Own audit observation tracking and drive closure of action items, escalating risk as needed. 
• Own and maintain the Site Regulatory Agency Inspection Contact Lists across all GFO sites, ensuring quarterly updates, accuracy of primary/alternate agency contacts, and distribution to site security/reception teams for inspection readiness.

Business Operations & Process Deployment 

• Lead deployment of quality and compliance processes across facilities teams, translating program requirements into execution plans and sequencing work. 

• Drive cross-stakeholder coordination and follow-up, resolving blockers independently and escalating only high-risk items. 

• Own deliverables and milestones for assigned projects or program rollouts, including risk identification and mitigation planning. 
• Own governance of cross-site business operations projects and compliance metrics that support GFO's centralized quality systems strategy (e.g., CMMS standardization, digital change-control rollout), including program-level status reporting to leadership and coordination across sites.

• Lead project coordination for facilities quality initiatives, including scheduling, status reporting, and stakeholder alignment. 

• Represent the site or project in technical working sessions and workshops (e.g., system change management sessions), driving decisions and ensuring action item closure. 

• Own application of AI-assisted tools to day-to-day activities and reporting decisions, and establish best practices for their use within the team, consistent with governance requirements. 

Cross-Functional Collaboration 

• Partner with and influence Facilities, Engineering, Operations, IFM Partners, and site Quality organizations to drive compliance with quality requirements. 

• Lead or actively shape team meetings and quality improvement projects. 

• Champion adherence to standard operating procedures and quality standards, coaching others as needed. 
• Provide informal guidance and knowledge transfer to less experienced team members on quality systems processes, documentation standards, and GMP/GxP requirements.
• Serve as facilities representative on Document Management, Training Management, and CMMS Management Communities of Practice (COP), executing program-level action items and providing site-level input.

Data Integrity 

• Lead data integrity initiatives and quality reviews. 

• Own quarterly data integrity reviews of Maximo (CMMS) documentation and facilities asset/role-mapping data. 

Qualifications & Experience:

• Bachelor's degree required, or equivalent combination of education and relevant work experience. 

• 4-5 years of experience in facilities, quality systems, or compliance required , including demonstrated independent ownership of QMS documentation, investigations, and/or CAPA activities in a GMP/GxP-regulated environment, with prior experience managing cross-site programs, metrics, or business operations initiatives preferred. 
• Prior experience in pharmaceutical, biotechnology, medical device, or other regulated environments strongly preferred. 

• Familiarity with CMMS platforms (e.g., Maximo) or electronic document management systems is a plus. 

• Demonstrated independent ownership of document control, change control, or CAPA management processes in a GMP/GxP-regulated environment strongly preferred.
• Strong attention to detail and organizational skills, with the ability to identify systemic issues. 

• Effective written and verbal communication, including presenting to cross-functional and leadership audiences. 

• Ability to independently interpret and apply quality and regulatory requirements. 

• Proficiency with Microsoft Office applications and Power BI or similar reporting tools. 

• Strong analytical and problem-solving skills, including root-cause analysis. 

• Ability to manage multiple priorities and competing stakeholders in a fast-paced environment. 

• Team-oriented with a continuous improvement mindset; comfortable driving change. 

• Strong project coordination and leadership skills, including managing deliverables, timelines, and stakeholder alignment across a program. 

• Working fluency with AI-assisted tools, including judgment on when and how to apply them to data reconciliation and reporting. 
• Demonstrates integrity and ownership of outcomes, not just tasks. 

• Exercises sound independent judgment under ambiguity. 

• Learns quickly and adapts to changing priorities. 

• Builds influence and collaborates effectively across functions. 

• Models and reinforces a culture of safety, compliance, inclusion, and accountability. 

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

New Brunswick - NJ - US: $100,100 - $121,293

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.comwith the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1607173 : Senior Facility Quality Systems Specialist