Senior Director, Patient Team Operations & Chief of Staff to the Chief Patient Officer

Position Summary:

The Senior Director, Patient Team Operations & Chief of Staff to the Chief Patient Officer (CPO) serves as a strategic and operational leader supporting the execution of enterprise patient strategy across Commercial, Medical Affairs and Manufacturing functions. This individual acts as a trusted advisor and operational partner to the CPO, driving cross-functional alignment, governance, execution excellence, and organizational effectiveness.

The role operates at the intersection of strategy and execution, partnering closely with Manufacturing, Medical Affairs, Market Access, Patient Services, Marketing, Regulatory, Clinical Development, Legal/Compliance, and Program Team leadership. The Senior Director will serve as a key liaison between the Patient Organization and cross-functional program teams to ensure integrated planning, decision-making, and operational follow-through across development and commercialization activities.

This position requires a highly collaborative leader with strong biotech/pharmaceutical experience, exceptional communication and organizational skills, and the ability to navigate complex, matrixed environments.

Key Responsibilities:

Strategic & Executive Partnership

• Serve as a strategic thought partner and operational extension of the Chief Patient Officer
• Support development and execution of organizational priorities across Commercial and Medical Affairs
• Drive annual strategic planning processes, goal setting, organizational priorities, and execution tracking
• Prepare executive-level materials for Board meetings, leadership reviews, investor interactions, and governance forums
• Identify organizational risks, gaps, and operational bottlenecks and proactively develop mitigation plans

Cross-Functional Leadership & Program Team Liaison

• Represent the Patient Organization within cross-functional program teams and governance structures
• Ensure alignment between Commercial, Medical Affairs, Clinical, Regulatory, Market Access, and Patient Services strategies
• Facilitate communication and decision-making across functions to support development-stage and/or launch-stage assets
• Coordinate integrated launch readiness activities and milestone tracking where applicable
• Drive accountability for deliverables, timelines, and cross-functional commitments

Operational Excellence

• Lead operating cadence for the organization, including leadership meetings, governance reviews, strategic offsites, and business reviews
• Establish and optimize processes, workflows, dashboards, and KPIs to improve organizational effectiveness
• Manage prioritization and execution against key organizational initiatives.
• Partner with Finance and functional leaders on budgeting, resource planning, headcount tracking, and vendor oversight
• Support change management and organizational scaling initiatives as the company evolves

Communications & Stakeholder Management

• Drive internal communications on behalf of the Chief Patient Officer, ensuring consistent messaging and organizational alignment
• Build strong relationships across senior leadership and act as a connector between functions
• Support external engagement preparation for medical congresses, advisory boards, and other patient team activities as needed
• Foster a culture of collaboration, accountability, and patient-centricity

Required Skills & Experience:

Required

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD, PhD, or equivalent) preferred
• 10+ years of experience in biotechnology, pharmaceuticals, or healthcare.
• Significant experience within Commercial, Medical Affairs, Program Management, Operations, or Strategic Planning functions
• Demonstrated success operating within highly matrixed, cross-functional organizations
• Strong understanding of drug development and commercialization processes.
• Experience supporting executive-level leaders and driving enterprise initiatives.
• Exceptional project management, organizational, and operational execution skills
• Excellent written, verbal, and executive communication capabilities
• Experience participating in program team governance structures
• Proven ability to influence without direct authority

Preferred

• Rare disease and/or specialty biotech experience
• Launch or pre-launch experience
• Familiarity with compliance considerations across Commercial and Medical Affairs interactions
• Prior consulting, strategy, or business operations experience

Critical Competencies

• Strategic thinking with strong operational execution
• Executive presence and judgment
• Cross-functional leadership and influence
• Organizational agility and prioritization
• Program and stakeholder management
• Communication and facilitation skills
• Problem-solving and decision-making
• Ability to thrive in fast-paced, evolving environments

Location(s):

Stoke is located in Bedford, MA, and will be moving to a new location in Waltham, MA by the end of 2026. This position is a hybrid position currently based in Bedford and will later be based in Waltham.

Travel:

This position will require approximately 30% travel.

Compensation & Benefits:

At Stoke Therapeutics, we are committed to offering a comprehensive, competitive and thoughtfully designed total rewards program.

The anticipated salary range for this role is $269,000 - $299,000. The final offer will be determined based on a variety of factors, including role scope, experience and qualifications, education, market benchmarks, internal equity, and geographic location. In addition to base salary, Stoke offers an annual bonus and equity participation.

Our benefits package includes medical, dental and vision insurance; life, long- and short-term disability insurance; paid parental leave; a 401K plan with company match, unlimited vacation time, tuition assistance and participation in our Employee Stock Purchase Program (ESPP).