Senior Director, Healthcare Contracting

Thank you for considering Progyny!

We are seeking a Senior Director of Healthcare Contracting to lead and scale our end-to-end contracting function across client, provider, channel partner, and vendor agreements. This role will be responsible for establishing operational excellence, driving consistency and quality in contract execution, and ensuring a seamless experience for internal stakeholders.

The Senior Director will lead a team of contracting professionals responsible for contract review within their areas of expertise, while directly overseeing complex agreements, contracting processes, and governance. This individual will serve as the central point of accountability for contracting operations and as a key partner to cross-functional stakeholders across Legal, Sales, Business Development, Network Management, Finance, and Operations.

This is a highly visible role requiring both strategic leadership and strong operational execution

What you'll do...

Contracting Strategy & Operations

• Own and evolve the end-to-end contracting function across all agreement types (client, provider, vendor, and partner)

• Design, implement, and continuously improve scalable contracting processes, governance, and service models

• Establish clear SLAs, prioritization frameworks, and performance metrics for contracting activities

• Drive operational excellence across the full contract lifecycle, from intake through execution

Contract Lifecycle Management (CLM) Ownership

• Work with legal operations to oversee and optimize the contract lifecycle management system (Ironclad), including workflows, intake processes, templates, and reporting

• Ensure accurate tracking, visibility, and reporting on contract volume, cycle times, and bottlenecks

• Identify and implement system enhancements to improve efficiency and user experience

Team Leadership & Development

• Lead, mentor, and scale a team of contracting professionals aligned to specific areas of expertise

• Establish clear roles, responsibilities, and performance expectations across the team

• Foster a high-performing, solutions-oriented team culture focused on quality, consistency, and partnership

• Ensure effective resource allocation across competing priorities and business needs

Contract Review & Risk Oversight

• Review, structure, and negotiate complex or high-impact agreements across all contract types

• Ensure alignment with company risk tolerance, legal standards, and commercial objectives

• Partner closely with Legal on non-standard terms, escalations, and evolving risk frameworks

Template, Playbook & Governance Ownership

• Own the development and continuous improvement of contract templates, playbooks, and standard language

• Partner with subject matter experts (Legal, Compliance, Finance, etc.) to ensure accuracy and relevance

• Drive standardization to reduce cycle times and improve negotiation outcomes

• Ensure appropriate governance, review, and approval processes for all template updates

Cross-Functional Partnership & Stakeholder Leadership

• Serve as the internal face of contracting and a trusted advisor to cross-functional partners

• Build strong relationships with stakeholders across Sales, Provider Relations, Partnerships, Legal, Finance, and Operations

• Provide guidance, training, and transparency on contracting processes, expectations, and timelines

• Proactively identify friction points and drive solutions that improve the overall contracting experience

About you...

Required Qualifications

• 10+ years of experience in contracting, legal operations, or a related function within healthcare

• 5+ years of people leadership experience, including managing managers or senior individual contributors

• Deep experience managing multiple contract types within the healthcare space (e.g., client/customer, vendor, partner agreements)

• Strong understanding of contract structures, negotiation strategies, and risk management

• Experience with contract lifecycle management systems (e.g., Ironclad)

Preferred Qualifications 

• Proven track record of building or scaling contracting or deal desk functions

• Experience partnering closely with Legal and executive stakeholders

• Strong operational mindset with the ability to translate strategy into execution

• Experience developing templates, playbooks, and contracting governance frameworks

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.  

About Progyny:   

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. 

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.  

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.  

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. 

Our perks:  

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group 

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family  

• Free in-person, virtual and text-based mental health and wellness support  

• Paid time off, including vacation, sick leave, personal days and summer flex time  

• Company equity  

• Bonus program  

• 401(k) plan with company match

• Access to on-demand legal and financial advice   

• Learning and development programs to help you grow professionally and a mentorship program

• Company social events to include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office 

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $180,000 - $195,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.   

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. 

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com. 

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