Senior Associate, Agents/Chatbots IC

<h2><b>Career Category</b></h2>Engineering<h2></h2><h2><b>Job Description</b></h2><div><div><p><b><span>Machine Learning Engineer</span></b><span> </span></p></div><div><p><b><span>Role Name: </span></b><span><span>Machine Learning Engineer</span></span><span> </span></p></div><div><p><b><span>Department Name: </span></b><span><span>AI &amp; Data Science</span></span><span>  </span></p></div><div><p></p></div><div><p><span> </span></p></div><div><p><u><span>ABOUT AMGEN</span></u><span> </span></p></div><div><p><span><span>Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, </span><span>fuller</span><span> and longer. We discover, develop, </span><span>manufacture</span><span> and deliver innovative medicines to help millions of patients. Amgen helped </span><span>establish</span><span> the biotechnology industry more than 40 years ago and </span><span>remains</span><span> on the </span><span>cutting-edge</span><span> of innovation, using technology and human genetic data to push beyond what’s known today.</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><u><span>ABOUT THE ROLE</span></u><span> </span></p></div><div><p><u><span>Role Description:</span></u><span> </span></p></div><div><p><span><span>We are </span><span>seeking</span><span> a </span><span>highly skilled Machine Learning Engineer with a strong </span><span>MLOps</span><span> background to join our team. You will play a pivotal role in building and scaling our machine learning models from development to production. Your </span><span>expertise</span><span> in both machine learning and operations will be essential in creating efficient and reliable ML pipelines.</span></span><span> </span></p></div><div><p><u><span>Roles &amp; Responsibilities:</span></u><span><span> </span></span><span> </span></p></div><div><ul><li><p><span><span>Collaborate with data scientists to develop, train, and evaluate machine learning models.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Build and maintain </span><span>MLOps</span><span> pipelines, including data ingestion, feature engineering, model training, deployment, and monitoring.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Leverage cloud platforms (AWS, GCP, Azure) for ML model development, training, and deployment.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Implement DevOps/</span><span>MLOps</span><span> best practices to automate ML workflows and improve efficiency.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop and implement monitoring systems to track model performance and </span><span>identify</span><span> issues.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Conduct A/B testing and experimentation to </span><span>optimize</span><span> model performance.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Work closely with data scientists, engineers, and product teams to deliver ML solutions.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Stay updated with the latest trends and advancements</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><u><span>Must-Have </span><span>Skills:</span></u><span> </span></p></div><div><ul><li><p><span><span>Solid foundation in machine learning algorithms and techniques</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in </span><span>MLOps</span><span> practices and tools (e.g., </span><span>MLflow</span><span>, Kubeflow, Airflow); Experience in DevOps tools (e.g., Docker, Kubernetes, CI/CD)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proficiency</span><span> in Python and relevant ML libraries (e.g., TensorFlow, </span><span>PyTorch</span><span>, Scikit-learn)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Outstanding analytical and problem-solving skills; Ability to learn quickly; </span><span>Good communication</span><span> and interpersonal skills</span></span><span> </span></p></li></ul></div><div><p><u><span>Good-to-Have Skills:</span></u><span> </span></p></div><div><ul><li><p><span><span>Experience with big data technologies (e.g., Spark, Hadoop), and performance tuning in query and data processing</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with data engineering and pipeline development</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in statistical techniques and hypothesis testing, experience with regression analysis, </span><span>clustering</span><span> and classification</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Knowledge of NLP techniques for text analysis and sentiment analysis</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in analyzing time-series data for forecasting and trend analysis</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><u><span>Education and Professional Certifications</span></u><span> </span></p></div><div><ul><li><p><span><span>Master’s degree with </span><span>4</span><span>&#43; years of experience in Computer Science, </span><span>IT</span><span> or related field  </span></span><span> OR</span></p></li></ul></div><div><ul><li><p><span><span>Bachelor’s degree with </span><span>5 </span><span>- </span><span>9</span><span> years of experience in Computer Science, </span><span>IT</span><span> or related field  </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Certifications on </span><span>GenAI</span><span>/ML platforms (AWS AI, Azure AI Engineer, Google Cloud ML, etc.) are a plus.</span></span><span> </span></p></li></ul></div><div><p><u><span>Soft Skills:</span></u><span> </span></p></div></div><div><div><ul><li><p><span><span>Excellent analytical and troubleshooting skills.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong verbal and written communication skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to work effectively with global, virtual teams</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>High degree of initiative and self-motivation.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to manage multiple priorities successfully. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Team-oriented, with a focus on achieving team goals.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to learn quickly, be organized and detail oriented.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong presentation and public speaking skills.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><u><span>EQUAL OPPORTUNITY STATEMENT</span></u><span> </span></p></div><div><p><span><span>Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</span></span><span> </span></p></div><div><p><span><span>We will ensure that individuals with disabilities are provided with reasonable accommodation to </span><span>participate</span><span> in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request </span><span>an accommodation</span><span>.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Apply now for a career that defies imagination</span></b><span> </span></p></div><div><p><span><span>Objects in your future are closer than they appear. Join us.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>careers.amgen.com</span></b><span> </span></p></div><div><p><span><span>As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious </span><span>disease</span><span>.</span></span><span> </span></p></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.